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User Profile for robulack

User Name robulack

Member Since 2003-09-26

Total number of Feedback Posts: 52

Total number of comments: 8

Last 10 Feedback Posts by robulack  [ Search for All ]

Process 2.0.3 (Mac OS X)

Beware this company's Efforts  

Jumsoft is clearly a very ambitious company, considering their wide variety of product offerings. However, consider carefully before you lay out your hard-earned cash for any of them. The company's support is dismal, and they permit well-known and documented bugs to exist in their products for long periods of time (i.e. Process went for almost a year without a single upgrade, despite their public acknowledgement that several of its key advertised features were non-functional). This is a company that needs to take a step back and decide if they're all about quality or quantity. Currently, for them, it's quantity, and hence the quality of their products and their support system is very low. [alert admin]

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Thursday, November 22 2007 @ 09:45 AM PST

Operation 1.1 (Mac OS X)

Beware this Company's Efforts  

Jumsoft is clearly a very ambitious company, considering their wide variety of product offerings. However, consider carefully before you lay out your hard-earned cash for any of them. The company's support is dismal, and they permit well-known and documented bugs to exist in their products for long periods of time (i.e. Jumsoft's Process went for almost a year without a single upgrade, despite their public acknowledgement that several of its key advertised features were non-functional). This is a company that needs to take a step back and decide if they're all about quality or quantity. Currently, for them, it's quantity, and hence the quality of their products and their support system is very low. [alert admin]

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Thursday, November 22 2007 @ 09:43 AM PST

SOHO Organizer 6.5.1 (Mac OS X)

Some things never change  

I made the wise decision to abandon Chronos' painfully bug-ridden and crash-prone software about 6 months ago. Curious as to whether it had actually gotten any better, this evening I installed SOHO Organizer to check it out. Not surprisingly, this application and Notes are both as bad as they ever were. Note crashed within about 2 minutes of use. And it was a repeatable crash that followed a very common usage pattern in adding a task to the calendar. Additionally, I added two "attachments" to a contact, initially indicating that they were outbound calls. After the second crash Notes changed them to tasks. Go figure. Furthermore, in the time zones, it lists Pacific as being -7 to GMT. In fact, it is -8. In general the application is slow, confusing, resource-intensive, and very, very buggy. Chronos has a serious case of features-itis. They seem obsessed with adding an endless barrage of features to their products when they haven't even stabilized its core operations. It's too bad the company's developers aren't as skilled as its marketers and they might actually crank out some decent product. And in regards to contacting the company, their phone number is (435) 615-7335, according to the WHOIS record for their domain name (http://www.networksolutions.com/whois/results.jsp?domain=chronosnet.com). [alert admin]

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Saturday, October 13 2007 @ 11:26 PM PDT

Process 2.0.2 (Mac OS X)

Shows promise, bug extremely buggy and untrustworthy  

I was surprised to learn that this developer recently released a trio of new applications (Money, Relationship, and Operation) before they fixed some well-known and reported bugs in Process. I feel they would have done better to satisfy the needs of their existing customers before they sought to expand their market. Process is, in concept, a great app that well combines outlining with calendaring and document management. Unfortunately, it is broken in all three areas and, as a result, largely unusable. First, in outlining mode, there are serioues flaws that prevent a user from re-ordering and structuring existing items in an outline. Additionally, when creating new outline items, they often do not arrive in an outline where one would expect. This makes sorting a task list very frustrating and, ultimately, unsuccessful. Regarding its calendar capabilities, Process does not manage its relationship with iCal effectively. It "pushes" new calendars and events to iCal well enough, but typically cannot handle any changes that occur to a Process-published calendar in iCal. Changing events on these calendars in iCal makes Process crash. Furthermore, rather than integrating with a pre-existing iCal calendar with a name identical to a Process project, Process will create a second iCal calendar with the same name, and this causes all sorts of problems with both Process and iCal. Finally, in regards to documents, yes, as previous users have posted, it has a bad habit of eating Word files. However, another concern I have is the way that it manages a project's relationship with its files. If you fill up a project with files, they are to the existing, external documents, so if you move your Process file, the links become broken. Process, in its current state, is like a proof of concept. Well, I like the concept, but it needs a lot of work to prove that it's ready for every day use. [alert admin]

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Sunday, March 18 2007 @ 01:22 PM PDT

Midnight Inbox 1.0.5 (Mac OS X)

Potentially Brilliant but Suffering Major Problems  

If you're a fan of the GTD methodology, then this software should be of interest to you. It's got the potential to be the best of the current generation of GTD apps, but it unfortunately suffers from some pretty major problems. The primary problem with Inbox is its performance. It's a deplorably slow app. I've paid for a license but find it unusable in its current incarnation. Hopefully the developers will improve its performance soon. Second, it's very difficult to learn to use. While the interface is extremely attractive, it is not intuitive, even for people familiar with GTD. While the developers have posted tutorial movies to help people get started,, the app suffers from a dearth of documentation, which makes it very difficult to learn to use. Finally, the app is riddled with bugs that hamper its usability. One of Inbox's core functinal areas, the Organize section, depends on outlining. Yet the built-in outlining tools are broken and do not behave predictably or consistently. I can't recommend Inbox in its current state of disrepair, but I hold high hopes that the developers will improve its performance and squash its bugs to such a point that it actually becomes usable. Then it would be a killer app for managing tasks and time. [alert admin]

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Saturday, March 17 2007 @ 12:58 PM PDT

Keyword Manager 1.2 (Mac OS X)

Must-Have iPhoto Add-On  

This software is perfectly integrated into iPhoto and boosts iPhoto's capabilities immensely, giving it the keywording and metatagging capabilities it so badly needs. This implementation of keywording is superior to that found in Aperture. [alert admin]

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Tuesday, March 13 2007 @ 11:15 PM PDT

Scrivener 1.0 (Mac OS X)

Absolutely Stunning and Perfectly Practical  

One word: outstanding. If this is a first version product, I can't wait to see what's to come! The software is well-designed, perfectly practical, and very easy to use. A true gem delivered to a niche market sorely lacking for this type of software. [alert admin]

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Thursday, February 08 2007 @ 10:52 AM PST

SOHO Notes 5.7.0b2 (Mac OS X)

On the Comeback  

It's nice to see Notes is making a comeback of sorts. However, I fail to see the benefit of a public beta release without a means of receiving feedback from users. Or is this b2 just a statement that Notes is still alive. To be honest, I love Notes in concept, but I've had nothing but problems with it in practice. This latest beta goes a long way to improving functionality and stability, but it's still not 100%. I can still dependably generate application crashes and stalls; it's too bad I can't share my experiences with anyone. Good luck Chronos, I hope you can pull a miracle out of your you-know-what with the next version. [alert admin]

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Saturday, January 27 2007 @ 09:58 PM PST

The Body Journal 1.5 (Mac OS X)

BEWARE: Company May Be Gone  

Like a previous poster, I believe this company has gone under. I also get no response from the company when I send email and have also tried countless times.

Furthermore, one of the major features of this product is definitely disabled. You're supposed to be able to carry around a card for "emergency" purposes so that when you need to look up your information via the web you can access it based on an address on that card. As of this writing that address (http://www.bodyjournal.com/er) is non-responsive.

This is also so unfortunate as this product was excellent and showed tremendous promise and with very little competition.

[alert admin]

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Sunday, January 21 2007 @ 04:51 PM PST

The Body Journal 1.5 (Mac OS X)

BEWARE: Company May Be Gone  

Like a previous poster, I believe this company has gone under. I also get no response from the company when I send email and have also tried countless times.

Furthermore, one of the major features of this product is definitely disabled. You're supposed to be able to carry around a card for "emergency" purposes so that when you need to look up your information via the web you can access it based on an address on that card. As of this writing that address (http://www.bodyjournal.com/er) is non-responsive.

This is also so unfortunate as this product was excellent and showed tremendous promise and with very little competition.

[alert admin]

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Sunday, January 21 2007 @ 04:35 PM PST

Last 10 Comments by robulack  [ Search for All ]

Warning. Yojimbo "Known Issue"  

I don't think this situation is totally true. I installed Entourage's sync conduit and it appeared in my .Mac sync preferences. but when I changed the preference in Entourage, the .Mac sync preferences item disappeared. Likewise, the Transmit sync item. I had to manually remove it (I actually forget exactly how I did it, but a simply Spotlight search found the item that needed deleting). The same was true for SOHO Notes; when I "unregistered"…

Original feedback item : Read More(1 words)

Wednesday, October 18 2006 @ 11:40 PM PDT

Sync with Palm  

There's a great piece of software I use to sync my ID information (passwords, credit card numbers, etc.) to my Palm, called SplashID. There's a desktop app component and a Palm app component and they sync perfectly. All of the Splash apps for Palm are actually outstanding.

Original feedback item : Read More

Sunday, March 12 2006 @ 09:19 PM PST

Disk Permissions being changed?  

Please don't post this sort of thing to VT, it should go straight to the developer.

Original feedback item : Read More

Tuesday, February 28 2006 @ 06:30 AM PST

no intel love  

somebody's got the early adopter blues. cheer up, chum, all software will be flawlessly compatible with the Intel chips in, oh, about a year or two...

Original feedback item : Read More

Sunday, February 19 2006 @ 05:55 AM PST

Really?  

<sigh> Get a life, dude, and learn to expand your horizons.

Original feedback item : Read More

Saturday, February 11 2006 @ 06:00 AM PST

Really?  

<sigh> Get a life, dude, and learn to expand your horizons.

Original feedback item : Read More

Saturday, February 11 2006 @ 05:59 AM PST

Lost Potential  

OK, so I've requested a refund from you guys twice now, as per your advice here, but have received not even so much as a polite response. I guess this was a bluff that I called and now you've got cold feet? Nice customer service skills, guys.

Original feedback item : Read More

Friday, January 27 2006 @ 03:16 PM PST

No more e-update?  

Agreed, that is pretty lame.

Original feedback item : Read More

Friday, March 05 2004 @ 03:27 PM PST