Existing users, 
User Name moki
Member Since 2000-07-08
Total number of Feedback Posts: 107
Total number of comments: 49
Last 10 Feedback Posts by moki [ Search for All ]
WireTap Studio 1.0.11 (Mac OS X)
Jay/Kudrabar, Thanks for your response. The release of the update for WireTap Studio, WireTap Anywhere, and Snapz Pro X had absolutely nothing to do with "Jack OS X"'s recent release. It actually fixes a bug in all 3 products introduced by an upcoming version of MacOS X 10.5. To ensure that our products continue working for our customers, we update them to fix bugs in upcoming operating systems as best we can. If Jack OS X works for you, by all means, use it. WireTap Anywhere can do things that Jack OS X cannot, such as aggregate both hardware and software devices into one device, as well as a number of other features. For some people, that may not be worth the price -- for others, it is infinitely worth it. No one is forcing you to pay for our product; if you like Jack OS X, by all means, feel free to use it. As for being "famous for cheesey business shenanigans", I think that's a bit unfair. WireTap was initially a free product, but it was very limited. We came out with WireTap Pro that added a number of valuable features, and it became a product that we charged money for. WireTap Pro was a complete rewrite of the original free WireTap. WireTap Studio, far from being the "same product" was again a complete rewrite of WireTap Pro. WireTap Studio adds some fairly impressive capabilities not found in either of the former products: -- Lossless original recordings -- A built-in, powerful lossless audio editor -- The ability to add Audio Unit effects to your recordings, and tweak them on the fly -- LivePreview(tm) that lets you hear what your recorded audio sounds like in any format/compression setting before you save it -- Advanced scheduled recording features ...and a number of other substantive advances for the product. This is really no different than Adobe doing major upgrades to its product suite, and calling "the same" product CS2, CS3, CS4, etc. Yes, at their heart, the products are "the same", but they add some very powerful features an innovations, which we allow existing customers to upgrade to for a substantial discount. I don't really see how this is "shameful" or any the other charges you've leveled against us. It's very standard. Every software business under the sun works on new versions of their products, and charges for upgrades to major new versions. It's up to the user to decide whether they feel the upgrade is worth it to them or not. Your claims that WireTap Studio is just a "renamed version" of WireTap Pro which is just a renamed version of "WireTap" is just not accurate. You're welcome to download all 3 products and compare their feature set if you like... I think you will find that the differences between the products are huge (and on the back-end, they all are distinct code bases). If you have any other comments or questions, please feel free. Regards, Andrew Welch / el Presidente / Ambrosia Software, Inc. P.S. I forgot to add two things in my original reply. First, another feature that WireTap Studio has that neither WireTap nor WireTap Pro had is the ability to record discrete application output. This is fairly huge for people that want to record just the audio coming from a particular application, instead of *all* system audio. Second, you mention Audio Hijack in your posting. That company did the same thing we did: they sold a product called "Audio Hijack" and then came out with a newer product called "Audio Hijack Pro" with additional features, and an upgrade fee. This is exactly analogous with what we did with WireTap Pro -> WireTap Studio, except that WireTap Studio has even more changes/features added. [alert admin]
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Tuesday, April 21 2009 @ 11:36 PM PDT
WireTap Anywhere 1.0.4 (Mac OS X)
This appears to be a cut and paste reply from a comment left by a different account... so I'll cut and paste my reply here as well. ..... Jay/Kudrabar, Thanks for your response. The release of the update for WireTap Studio, WireTap Anywhere, and Snapz Pro X had absolutely nothing to do with "Jack OS X"'s recent release. It actually fixes a bug in all 3 products introduced by an upcoming version of MacOS X 10.5. To ensure that our products continue working for our customers, we update them to fix bugs in upcoming operating systems as best we can. If Jack OS X works for you, by all means, use it. WireTap Anywhere can do things that Jack OS X cannot, such as aggregate both hardware and software devices into one device, as well as a number of other features. For some people, that may not be worth the price -- for others, it is infinitely worth it. No one is forcing you to pay for our product; if you like Jack OS X, by all means, feel free to use it. As for being "famous for cheesey business shenanigans", I think that's a bit unfair. WireTap was initially a free product, but it was very limited. We came out with WireTap Pro that added a number of valuable features, and it became a product that we charged money for. WireTap Pro was a complete rewrite of the original free WireTap. WireTap Studio, far from being the "same product" was again a complete rewrite of WireTap Pro. WireTap Studio adds some fairly impressive capabilities not found in either of the former products: -- Lossless original recordings -- A built-in, powerful lossless audio editor -- The ability to add Audio Unit effects to your recordings, and tweak them on the fly -- LivePreview(tm) that lets you hear what your recorded audio sounds like in any format/compression setting before you save it -- Advanced scheduled recording features ...and a number of other substantive advances for the product. This is really no different than Adobe doing major upgrades to its product suite, and calling "the same" product CS2, CS3, CS4, etc. Yes, at their heart, the products are "the same", but they add some very powerful features an innovations, which we allow existing customers to upgrade to for a substantial discount. I don't really see how this is "shameful" or any the other charges you've leveled against us. It's very standard. Every software business under the sun works on new versions of their products, and charges for upgrades to major new versions. It's up to the user to decide whether they feel the upgrade is worth it to them or not. Your claims that WireTap Studio is just a "renamed version" of WireTap Pro which is just a renamed version of "WireTap" is just not accurate. You're welcome to download all 3 products and compare their feature set if you like... I think you will find that the differences between the products are huge (and on the back-end, they all are distinct code bases). If you have any other comments or questions, please feel free. Regards, Andrew Welch / el Presidente / Ambrosia Software, Inc. P.S. I forgot to add two things in my original reply. First, another feature that WireTap Studio has that neither WireTap nor WireTap Pro had is the ability to record discrete application output. This is fairly huge for people that want to record just the audio coming from a particular application, instead of *all* system audio. Second, you mention Audio Hijack in your posting. That company did the same thing we did: they sold a product called "Audio Hijack" and then came out with a newer product called "Audio Hijack Pro" with additional features, and an upgrade fee. This is exactly analogous with what we did with WireTap Pro -> WireTap Studio, except that WireTap Studio has even more changes/features added. [alert admin]
Tuesday, April 21 2009 @ 11:34 PM PDT
iToner 1.0.4 (Mac OS X)
Mikexryan, iToner does not "jailbreak" your iPhone, nor does it put any code on your iPhone. It simply puts ringtones in the user area of your phone, using the exact same APIs and method that iTunes uses. There is no way that iToner can "brick" or otherwise damage your iPhone. If you have problems, and need help, please feel free to contact us at: help@AmbrosiaSW.com You mention that you tried to contact us 10 times; I'm very concerned, because our tech support staff is always quick to respond. What email address did you send your inquiry to? I am positive that iToner is not the source of the problems you are having with your iPhone, but I would be more than happy to assist you, and also would be more than happy to refund your money if you like. Contact me directly at: andrew@AmbrosiaSW.com Andrew Welch / el Presidente / Ambrosia Software, Inc [alert admin]
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Saturday, October 20 2007 @ 04:57 PM PDT
WireTap Pro 1.1.0 (Mac OS X)
Marco... whom did you contact at Ambrosia regarding WireTap Pro? If someone is not getting back to you, I definitely do want to know about it.<P> Regardless, version 1.1.0 will fix any issues you might have with WireTap Pro and MacOS X Tiger and/or QuickTime 7.0. [alert admin]
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Wednesday, May 25 2005 @ 01:09 AM PDT
WireTap Pro 1.0.1 (Mac OS X)
Balav-One... same goes for you -- if WireTap Pro 1.0.1 is continuing to crash for you, giving us a bad rating on version tracker is not going to solve anything. Contacting our technical support department at: help@AmbrosiaSW.com will allow us to track down what is going wrong on your machine. That way, we both benefit. This way, no one does. [alert admin]
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Thursday, February 03 2005 @ 01:58 AM PST
WireTap Pro 1.0.1 (Mac OS X)
jhorvatic_dotmac... please contact our tech support department at: help@AmbrosiaSW.com -- we cannot easily do technical support via VersionTracker.com. If you contact us, we can diagnose and fix the problem; it definitely is not happening on everyone's machine, so we'd be interested in finding out what is going on with yours. [alert admin]
Post a comment | More Info | 2 of 2 users found this helpful
Thursday, February 03 2005 @ 01:55 AM PST
WireTap Pro 1.0.1 (Mac OS X)
Balav-One... I think you're not understanding me. You do NOT have to pay for WireTap Pro if you want just the functionality that was present in the old WireTap. We have continued to make this free in WireTap Pro: you can record system audio to AIFF until the cows come home without ever paying for WireTap Pro. As for WireTap Pro crashing, download 1.0.1 -- we fixed the crashing bug. [alert admin]
Post a comment | More Info | 3 of 3 users found this helpful
Tuesday, February 01 2005 @ 02:58 PM PST
WireTap Pro 1.0.1 (Mac OS X)
msgoldberg... there will only be a delay in saving the recording file out if you're saving it into a format that requires significant CPU to save to (mp3 or AAC), and you are doing it on a relatively slow computer. If you save your recordings to AIFF (which is all the original WireTap supported), your files should be saved instantly. [alert admin]
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Monday, January 31 2005 @ 08:11 AM PST
WireTap Pro 1.0.1 (Mac OS X)
Balav-One... absolutely everything that you could do with the old, free version of WireTap, you can continue to do with WireTap Pro without ever paying for it.
We intentionally decided to continue to make all of the functionality that was in the original WireTap continue to be free in WireTap Pro, so I do not understand your negative rating. I'm guessing it is a misunderstanding it. [alert admin]
Post a comment | More Info | 1 of 1 users found this helpful
Monday, January 31 2005 @ 08:07 AM PST
Snapz Pro X 2.0.1 (Mac OS X)
duffyb, by all means, please, compare Snapz Pro X 2.0.1 to ScreenRecord -- download them both and try them out. I think you will reach the same conclusion that the vast majority of people have. The performance and features are not even close. [alert admin]
Monday, January 17 2005 @ 06:15 PM PST
Last 10 Comments by moki [ Search for All ]
Ambrosia will not support/update their product
As noted above, WireTap Studio replaces WireTap Pro, which is a product that has been end of life'd. We do, however, offer a version of WireTap Pro that works fine on Leopard. You can obtain it here: http://www.ambrosiasw.com/support/faqs/faq.php?forum=100&title=WireTap%20Pro&version=1.3.4&link=utilities/wiretap_pro/#103 I think it is important to also note that WireTap Studio has features such as LivePreview, lossless original recordings, and a number of others that no other product on the market has. Regards, Andrew Welch / el Presidente…
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Tuesday, April 21 2009 @ 02:41 PM PDT
Jack OS X 0.82 is FREE, WireTap Anywhere is $129! Isn't that greedy?
This appears to be a cut and paste reply from a comment left by a different account... so I'll cut and paste my reply here as well. ..... Jay, Thanks for your response. The release of the update for WireTap Studio, WireTap Anywhere, and Snapz Pro X had absolutely nothing to do with "Jack OS X"'s recent release. It actually fixes a bug in all 3 products introduced by an upcoming version of MacOS X 10.5. To ensure…
Original feedback item : Read More(1 words)
Tuesday, April 21 2009 @ 02:30 PM PDT
Curious about this app's many names?
Jay, I forgot to add two things in my original reply. First, another feature that WireTap Studio has that neither WireTap nor WireTap Pro had is the ability to record discrete application output. This is fairly huge for people that want to record just the audio coming from a particular application, instead of *all* system audio. Second, you mention Audio Hijack in your posting. That company did the same thing we did: they sold a product…
Original feedback item : Read More(1 words)
Tuesday, April 21 2009 @ 02:28 PM PDT
Curious about this app's many names?
Jay, Thanks for your response. The release of the update for WireTap Studio, WireTap Anywhere, and Snapz Pro X had absolutely nothing to do with "Jack OS X"'s recent release. It actually fixes a bug in all 3 products introduced by an upcoming version of MacOS X 10.5. To ensure that our products continue working for our customers, we update them to fix bugs in upcoming operating systems as best we can. If Jack…
Original feedback item : Read More(1 words)
Tuesday, April 21 2009 @ 02:21 PM PDT
We are aware of the problem, and our programmers are looking into a solution now. In the meantime I have a workaround that should get your ringtones to play again. 1. Launch iToner and connect your iPhone 2. Use iToner to remove any existing ringtones. 3. Import any of your ringtones into iTunes if they are not already there. 4. Select your ringtone in iTunes and choose "Convert Selection to AAC" from the Advanced menu. (if this option in the…
Original feedback item : Read More(1 words)
Monday, February 18 2008 @ 12:00 AM PST
Bryan, We're sorry to hear about your frustration and disappointment. WireTap Studio is a product we spent a lot of time designing and developing, and making sure we "got it right". We've won some major awards, and as you've seen from the other comments here on VersionTracker, its received a lot of praise and good feedback. With that said, the issues you're having aren't the norm, so I'd like to ask that you contact our…
Original feedback item : Read More(1 words)
Monday, February 18 2008 @ 12:00 AM PST
WireTap Studio is a product we spent a lot of time designing and developing. It changes the audio recording and editing segment in terms of innovative technologies, like LivePreview and lossless recording and editing. We've won major awards, like the Macworld Eddy, received many high rating review, and as you've seen from other comments here on VersionTracker, received a lot of praise and good feedback. I'd like to strongly suggest you watch our video tutorials, which…
Original feedback item : Read More(1 words)
Monday, February 18 2008 @ 12:00 AM PST
Installs a kernel extension, so I quit using it
I'd really like you to email us at help@AmbrosiaSW.com -- our kernel extension (which is used only to capture system audio) is extremely stable and we have no current reports of kernel panics or system stability. Are you sure you are using the latest version of Snapz, which is 2.1.2 (at the time of this reply)? Thanks for your comments, and we hope you will contact us, so we can find out exactly what your…
Original feedback item : Read More(1 words)
Monday, February 18 2008 @ 12:00 AM PST
Sorry to hear about the trouble you've encountered. Please contact our tech support help -at- AmbrosiaSW.com -- We have no known or current issues with kernel panics and Snapz, so if there is an issue, we'd like to help you troubleshoot and correct it.
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Wednesday, January 23 2008 @ 12:00 AM PST
Sorry to hear about your comments and experience. Would you please contact tech support using the following URL:
http://www.ambrosiasw.com/support/intouch/
This is the first report we've had of such issues, so your feedback in helping to track down the issue would be of great help. Thanks in advance.
Original feedback item : Read More
Wednesday, November 07 2007 @ 09:23 PM PST
