User Profile for mfl52

SilverFast Ai (Umax) Powerlook 6.0.1d40 (Mac OS 9, Mac OS X)

Silverfast installation headaches  

I purchased the silverfast software, after detailed inquiryduring which I was repeatedly assured it would work fine with my admittedly older - but HUGE and lightning-fast (32 slides in one pass) flatbed Powerlook II scanner w SCSI to my 17" G4 powerbook 1.33 w firewire 4/800 as long as I purchased a third party adapter w software and drivers - I did (and subsequently spent a bunch more) , and w extensive highly qualified University tech support could never get Silverfast to work. I do believe the reports from users who can get it to go, that it apparently is great software - but after more than a month of emailing w very polite (although not directly accesible) Silverfast tech support, I just gave up - there just wasn't enough time in my day - it is a folder on my desktop now, called "Silverfast" to irritate me and remind me to not get anything else from folks who cannot talk even experienced users through setup troubles and turmoil... [alert admin]

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Friday, September 09 2005 @ 06:33 PM PDT

One step from the boneyard...as well  

I couldn't agree more - a very, very frustrating IBM product, also difficult to locate IBM based help sites, to say the least - under Panther, on a G4 powerbook, I cannot get Viavoice 3.0 to recognize the Plantronics headphone that the flyer inside the IBM box said I should get!! My problem was that I believed their instructions! I have seen comments about a patch - but do not seem to be able…

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Tuesday, June 29 2004 @ 08:44 PM PDT