User Profile for iamhbomb

User Name iamhbomb

Member Since 2008-06-12

Total number of Feedback Posts: 1

Total number of comments: 0

Last 10 Feedback Posts by iamhbomb [ Search for All ]

TubeSock 2.0.3 (Mac OS X)

Customer service? What customer service?

I bought Tubesock after trying the sample version. It worked on the first two videos I downloaded. But a few days later, it didn't work and the other videos (which had worked) no longer did. When I say, "didn't work" I mean there was audio but no video. Now, all that is bad but what is worse is their so-called "support." I got a message back with a link to a webpage with my question on it and that was it. Multiple requests for help have been ignored. I highly recommend *not* spending money on this product, mostly due to the bad faith they have shown but also because there is a site that will download videos from YouTube and other video sites called KeepVid.com that is free. http://keepvid.com/ As for a review of Tubesock, it seemed to be set up to work fine when it did but since I only was able to get it to work on two videos before it crapped out and even they no longer worked, I guess I don't have much positive to say about it. But a product review also includes discussion of other aspects of the product, such as support. On that count they are awful. [alert admin]

Last 10 Comments by iamhbomb [ Search for All ]

No user comments.