User Profile for house_koloth

User Name house_koloth

Member Since 2007-02-21

Total number of Feedback Posts: 1

Total number of comments: 0

Last 10 Feedback Posts by house_koloth [ Search for All ]

1Click DVD Copy 5.1.1.6 (Windows NT, Windows 95, Windows 98, Windows ME, Windows XP, Windows 2000)

I bought this software 1CLICK DVD COPY 5 in Feb. I had problems with this software from the very beginning. I would try to copy a DVD and it would just hang there. It would not read my drives. When I attempted to find out what was wrong it hung up my computer and gave me critical errors. I had to uninstall your product to even get my computer up and running again. I wrote customer service and reiterated this to them not once, but twice. I told them nicely mind you that I wanted a refund. I received a very incredibly rude email stating that they were not obliged to refund my purchase unless I demonstrated there is a problem they cannot resolve. I wrote two emails back demanding a manager to contact me. They ignored me both times. I had to go through my bank to get my money back. Very rude and incredibly inappropriate customer service. [alert admin]

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Wednesday, February 21 2007 @ 03:33 AM PST

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