Existing users, 
User Name growupnumnut
Member Since 2003-10-20
Total number of Feedback Posts: 37
Total number of comments: 23
Last 10 Feedback Posts by growupnumnut [ Search for All ]
DVDxDV Pro 1.09.19 (Mac OS X)
Quick video tutorial on using DVDxDV Pro
Make sure you take a look at the online video tutorials that explain how easy it is to use the software. This video will show you everything you need to extract your very first DVD with DVDxDV Pro: For Final Cut Pro/Express: http://www.dvdxdv.com/NewFolderLookSite/Products/Movies/DVDxDV.fcp.demo.lowres.html For iMovie Users: http://www.dvdxdv.com/NewFolderLookSite/Products/Movies/DVDxDV.iMovie.demo.lowres.html [alert admin]
Friday, October 16 2009 @ 10:11 AM PDT
DVDxDV 1.39.8 (Mac OS X)
If you get the "Unable to save file" from the updater
If you get the message, "Unable to save file" from the automatic updater, you are probably running Mac OS X 10.5 and you are using version 1.39.5 or 1.39.6. You will need to contact support@dvdxdv.com in order to get a download link to version 1.39.8. DVDxDV cannot send update emails out any more give the shear numbers of customers using DVDxDV. It simply overwhelms our mail servers. Therefore, you will need to contact support@dvdxdv.com to get the update. We are sorry for the inconvenience. [alert admin]
Monday, August 17 2009 @ 10:11 AM PDT
DVDxDV 1.39.8 (Mac OS X)
Problem with the update? How about emailing support@dvdxdv.com
If you have problems with the installer why are you posting here? Why don't you send email to support@dvdxdv.com. Posting to this place won't resolve your issue. You will get a response most likely within minutes of sending a email to support@dvdxdv.com. Between version 1.36 and 1.37, the installer will fail under Mac OS X 10.5. You need to send an email to support@dvdxdv.com, so that you can download the latest version that already has this issue fixed. [alert admin]
Sunday, August 16 2009 @ 09:50 AM PDT
DVDxDV Pro 1.09.18 (Mac OS X)
Always check the FAQ on the website before reporting an error. For some reason, many people fail to read the FAQ. Here's the link to the FAQ again in case anyone has difficulty in finding it. http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDVExamples/DVDxDV.faq.htm [alert admin]
Post a comment | More Info | 0 of 1 users found this helpful
Sunday, August 16 2009 @ 09:46 AM PDT
DVDxDV Pro 1.09.18 (Mac OS X)
If you have problems with the installer contact support@dvdxdv.com
If you have problems with the installer why are you posting here? Why don't you send email to support@dvdxdv.com. Posting to this place won't resolve your issue. You will get a response most likely within minutes of sending a email to support@dvdxdv.com. Between version 1.095 and 1.096, the installer will fail under 10.5. You need to send an email to support@dvdxdv.com, so that you can download the latest version that already has this issue fixed. [alert admin]
Post a comment | More Info | 0 of 1 users found this helpful
Sunday, August 16 2009 @ 09:41 AM PDT
DVDxDV 1.39.8 (Mac OS X)
Always check the FAQ on the website before reporting an error. For some reason, many people fail to read the FAQ. Here's the link to the FAQ again in case anyone has difficulty in finding it. http://www.dvdxdv.com/NewFolderLookSite/Products/DVDxDVExamples/DVDxDV.faq.htm [alert admin]
Friday, August 14 2009 @ 09:18 AM PDT
DVDxDV 1.39.8 (Mac OS X)
If you don't get an update message
If you don't get an update message from DVDxDV you are probably using an older version prior to release 1.39.7. As always, just email support@dvdxdv.com. It's fast and easy and you will get a response most likely within minutes. There's a link to the email right under the Help menu in DVDxDV. Remember: support@dvdxdv.com [alert admin]
Friday, August 14 2009 @ 08:30 AM PDT
DVDxDV 1.39.8 (Mac OS X)
Updates are built in to the application!
If you own a registered version of 1.39.7, it will automatically download update to version 1.39.8. The updates are checked once a week, so that people that DVDxDV doesn't ask you to update every time you start up. [alert admin]
Tuesday, August 11 2009 @ 10:40 AM PDT
DVDxDV Pro 1.09.15 (Mac OS X)
This is not the place to be asking for support
I seriously doubt you have ever contacted support@dvdxdv.com. DVDxDV resolves every customers problems and issues refunds for anyone not satisfied with the product. DVDxDV support very large organizations like CNN, BBC, ESPN, ABC, CBS, Fox Broadcasting, and Disney. DVDxDV has never refused a refund to any customer that couldn't get the product working. Posting here at this forum isn't the best way to get issues resolved. That's why I seriously doubt you are a real customer and simply someone who wants to slander the software. [alert admin]
Post a comment | More Info | 1 of 2 users found this helpful
Wednesday, April 22 2009 @ 08:47 AM PDT
DVDxDV 1.38 (Mac OS X)
Freeware alternatives create horrible video
We create broadcast quality video. The freeware alternatives create garbage. [alert admin]
Post a comment | More Info | 0 of 2 users found this helpful
Wednesday, December 10 2008 @ 11:14 AM PST
Last 10 Comments by growupnumnut [ Search for All ]
Remove all files called DVDxDVPro.pkg from your MacInstosh HD->Library->Receipts folder. Then try to re-install DVDxDV Pro.
Original feedback item : Read More
Tuesday, May 12 2009 @ 08:15 AM PDT
Look if you have any problems, contact support@dvdxdv.com. Support usually answers emails within minutes of being sent.
Original feedback item : Read More
Thursday, April 30 2009 @ 08:02 PM PDT
If you are not getting the updates, contact support@dvdxdv.com. How hard is that? There's a menu option to do so right inside the software.
Original feedback item : Read More
Thursday, April 30 2009 @ 07:59 PM PDT
Horrible Customer Service and Authentication Problems
Have you ever tried to contact support to fix your problem? Can you please contact us at support@dvdxdv.com and we will be happy to resolve any problems that you have.
Original feedback item : Read More
Wednesday, April 22 2009 @ 08:40 AM PDT
All the updates are sent out to every registered user from the email address updates@dvdxdv.com. Make sure you are receiving them.
Original feedback item : Read More
Saturday, March 14 2009 @ 10:19 PM PDT
Please contact support if you have a problem
I'm not sure what kind of problem you had with the software, but please contact tech support so that we can work through this. DVDxDV has the highest quality output of any software program available. It is regularly used to create contet for several broadcast television shows and is used extensively throughout the television and film industry.
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Sunday, September 23 2007 @ 07:35 PM PDT
It is a Universal Binary.
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Tuesday, May 15 2007 @ 07:53 AM PDT
This is not the way to get support from a company
We have thousands of happy customers and your experience is with our software is very unfortunate. We have no way of verifying what may be wrong with your system, but our software is working very well at the major motion picture studios , television stations, and media outlets that use it everyday. Because you are actively trying to malign our product all over the internet, we cannot condone your behavior by giving…
Original feedback item : Read More(1 words)
Monday, April 30 2007 @ 02:08 PM PDT
Remove the file called DVDxDVPro.v1.8351.pkg from your MacInstosh HD->Library->Receipts folder. The try to re-install DVDxDV Pro.
Original feedback item : Read More
Friday, April 27 2007 @ 08:01 AM PDT
Did you try contacting support? support@dvdxdv.com
Original feedback item : Read More
Saturday, January 06 2007 @ 04:10 PM PST
