User Profile for another_owl

User Name another_owl

Member Since 2009-09-24

Total number of Feedback Posts: 4

Total number of comments: 1

Last 10 Feedback Posts by another_owl [ Search for All ]

Logitech Control Center 3.1 (Mac OS X)

For those who have submitted feedback, & those who will...

What system are you all testing LCC 3.1 on? Logitech contend that it is compatible with 32 & 64-bit mode SL. Certainly on my system 10.6.1 new iMac booting into 64-bit this is plainly untrue, with insane amount of bugs - means I can't use my Logitech MX1000 mouse at all. Logitech should know that they are releasing BETA's onto an unsuspecting market - please state which OS version you are running & if you are booting into 64-bit mode. Then complain to Logitech direct as well. I have tried but have not had a reply. Still, if enough people complain, you never know... yeah right... [alert admin]

Logitech Control Center 3.1 (Mac OS X)

Follow-up...

I wonder if anyone who has commented on this update (3.1) as being successful on their system, would like to mention if they are booting into 64 or 32 bit mode on SL? [alert admin]

Logitech Control Center 3.1 (Mac OS X)

Possible reason??

On further investigating what has been, for me, a disaster with this update, I have been looking at other forums that describe in more detail some of the issues relating to LCC 3.1. After others on this forum have posted on the success with this update, i couldn't understand why a current model iMac with no issues of any kind with any of my other software (third party inc), should produce such strange behaviour. I did reinstall but all the same issues returned. My mouse, contrary to one poster's suggestion that it was defective, is perfectly fine hardware-wise, as all the issues disappear when i uninstall LCC. A possible answer is that it seems LCC 3.1 doesn't cope at all well with an iMac booting into 64-bit kernel in Snow Leopard. My iMac boots this way automatically as i've installed a program called 32 or 64 bit Kernel Startup Mode Selector & have set it to use 64 bit automatically. I wouldn't have expected LCC 3.1 to work in 64 bit mode except that Logitech expressly states that it works in both 32 & 64 bit mode. So i installed it with this in mind. If this is indeed the problem, Logitech should address this inconsistency immediately & not have issued an update that is clearly premature because they are racing to get something "out there", especially when their web support pages are offline in the meantime (see my 1st post). They left it late & half-ready. As i wrote earlier, at least they should've called it a BETA in fairness to their users. My previous comments therefore still stand. A piece of software like this is important because it directly relates to the computing experience - it is not obscure but used on a daily basis - and it should work with a mouse that is Logitech's own. I would call it BUGGY & PREMATURE. [alert admin]

Logitech Control Center 3.1 (Mac OS X)

Yech!!!!! Logitech should say this is a BETA!! And not even that!

I'm on SL 10.6.1 on a new 24" iMac bought just weeks ago. I have no issues with this machine nor with any of my installed software. Was very much looking forward to this update for SL, slow as it was in coming, because it addresses an important part of the experience of using my mac. This version of LCC is probably one of the worst updates in the history of updates! It is buggy, outlandish nonsense. I am familiar with previous versions of this software for my MX1000 Laser Mouse, which have worked as expected. For this version, I set up the buttons as usual, so far so good. But in use, was beset by bizarre problems. Where do I begin? I had to uninstall LCC just to be able to write this review! Now things are back to normal. • Contextual menus don't work: if they come up the options don't respond to mouse movement, ie right arrows don't respond, no menu items get highlighted on mouse moving over them. And if they do respond they quickly disappear before you get a chance to click on one. • In the Finder, just passing the mouse within a window makes it scroll horizontally & uncontrollably back & forth. • Perhaps most bizarrely, just mousing over my dock - without clicking - jiggles the icons about and fires up random programs! • Bizarre - in Entourage, just mousing around within its window rearranged the view so i lost columns etc & by just moving the mouse, it had managed to open several windows of messages, & i kept getting dialogue boxes asking me if i wanted to delete messages - all this happened in quick frightening succession. After uninstalling LCC I had to spend a bit of time re-arranging Entourage the way I like it again - luckily no messages were actually trashed. It was as if the mouse had a life of its own without intervention from me - except just to start a movement & then it would wreak havoc on whatever the cursor happened to go near. It was like a crazy episode of the "Lucy Show" on steroids! • Using the application switcher doesn't allow you then to select the application you want because the switcher itself disappears as soon as you use the mouse. Logitech - do something about it! You knew Snow Leopard was coming - this is inexcusable! I'm happy with the mouse itself - just the software stinks. And to add the final insult to injury, when you try to access Logitech's email support pages, they are conveniently unable to respond to because they are overhauling their support pages until Sept 28th! DON'T release a major update when support is unavailable!! This shows an amazingly cavalier attitude towards your (Mac) customers. I'm just glad Logitech doesn't design cars. They would have had a class action against them by now.... [alert admin]

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Thursday, September 24 2009 @ 03:22 AM PDT

Last 10 Comments by another_owl [ Search for All ]

Must be the mouse.

Did you read my post? The mouse worked properly, so I was able to write the review, immediately upon removing the LCC software... Has been fine ever since...

Original feedback item : Read More

Friday, September 25 2009 @ 07:51 AM PDT