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User Profile for R. Lynn Rardin

User Name R. Lynn Rardin

Member Since 2000-07-17

Total number of Feedback Posts: 49

Total number of comments: 17

Last 10 Feedback Posts by R. Lynn Rardin  [ Search for All ]

RealPlayer 11 build 884 (Mac OS X)

still beta?  

I noticed that VersionTracker has dropped the beta designation for build 884. Has RealPlayer 11 for Mac OS X gone final? If I redownload RealPlayer from my Real account, I'm still being offered RealPlayer 10, not 11. That probably doesn't mean much, given that build 884 was released on Thursday. Anyone know if Real still considers 11 a beta? [alert admin]

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Saturday, June 14 2008 @ 04:10 AM PDT

WeatherDock 2.5 (Mac OS X)

update problem resolved  

I've only been using it for about 5 hours, but the fixes made in version 2.5 to account for the changes to the weather.com feed seem to have resolved the update problem. Thanks, Alwin. [alert admin]

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Friday, May 09 2008 @ 06:14 AM PDT

PGP Desktop Home 9.5 (Mac OS X)

order problems  

I ordered an upgrade online, but 5 hours later I hadn't received the email with download instructions and a license key. I called PGP support and while I was talking to the woman, noticed that my receipt was for the Windows version, not Mac OS X. I'm not sure how that happened. In any case, the she cancelled my original order and I placed a new online upgrade order for the Mac OS X version. I still haven't received an email message with download instructions and a license key, however. I'm starting to wonder if Comcast might be blocking their mail. [alert admin]

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Wednesday, October 04 2006 @ 01:43 PM PDT

DiskWarrior 3.0.3 (Mac OS X)

lack of support  

I've got to agree with gryphonent that the lack of support for DiskWarrior is disappointing. I've used DW extensively, both on pre-OS X systems and those running OS X. It's been an incredibly helpful tool in most cases. Although the remedy to the recent crash problems is straightforward, as Andreas pointed out, the fact that the problem hasn't been resolved by an update from Alsoft is hard to excuse. Thanks to gryphonent for pointing out that DW turns off journaling on volumes where it was previously turned on! I hadn't noticed that behavior before and discovered this morning that, sure enough, journaling was turned off on every one of my disk volumes, even though all partitions were originally created with journaling turned on. This is another problem that definitely needs to be remedied by Alsoft. [alert admin]

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Tuesday, March 14 2006 @ 05:36 AM PST

Macromedia Flash Player 7.0r61 (Mac OS 9)

bad time stamp  

Anyone else notice that the time stamp on the Shockwave Flash NP-PPC file delivered with release 7.0r61 is 1/19/70 6:31 PM? [alert admin]

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Tuesday, November 08 2005 @ 04:50 AM PST

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Driver Update vs. Retrospect Update  

Maybe EMC has changed the terminology, but I think it's confusing to list 6.1.1.101 as a Retrospect update. This is actually what was previously called a Dantz Retrospect Driver Update, not an updater that is applied to the Retrospect app. [alert admin]

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Tuesday, November 01 2005 @ 06:23 AM PST

Apple QuickTime 6.5.2 (Mac OS X)

QuickTime 6.5.3 released  

QuickTime 6.5.3 showed up in Software Update on my Mac running 10.2.8 this morning. The description read: QuickTime 6.5.3 delivers enhanced support for iTunes and other QuickTime-based applications. For Mac OS X v.10.2.8 users. [alert admin]

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Thursday, October 13 2005 @ 08:56 AM PDT

Apple iTunes 6.0 (Mac OS X)

iTunes 6 and 10.2.8  

Anyone else find it surprising that iTunes 6 is supposed to be compatible with 10.2.8+, yet it evidently requires QuickTime 7.0.3, which won't install on OS X versions prior to 10.3.9? [alert admin]

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Wednesday, October 12 2005 @ 12:07 PM PDT

PGP Desktop 9.0.1 (Mac OS X)

downloading 9.0.1 final  

Silly question: Anyone know how someone who purchased 9.0.0 can download the 9.0.1 final installer? PGP refers me to the email I received after purchasing, but the only link in the confirmation email is to the 9.0.0 download. [alert admin]

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Friday, June 03 2005 @ 09:33 PM PDT

Symantec Norton AntiVirus 10.0 (Mac OS X)

NAVM 10 part of SystemWorks?  

billearl wrote that NUM is "gone". Has Symantec deep sixed SystemWorks and NU for the Mac platform? Or will NAVM 10 eventually show up in an updated SystemWorks? [alert admin]

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Thursday, May 12 2005 @ 11:45 AM PDT

Last 10 Comments by R. Lynn Rardin  [ Search for All ]

still beta?  

Right. But I just checked again and they still seem to be offering RealPlayer10GOLD to their paying customers. If I log into my Real account and ask to download RealPlayer, I get RealPlayer10GOLD. I'm not sure if that's a comment on the quality of version 11 or not.

Original feedback item : Read More

Wednesday, July 02 2008 @ 06:16 AM PDT

Credit where it's due dept  

Finally! An update that rolls together all of the piecemeal updates going back to, what, 11.3.5?

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Wednesday, June 25 2008 @ 05:51 AM PDT

And just my luck - 2.5 comes out the same day  

So far, so good with version 2.5.

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Friday, May 09 2008 @ 06:15 AM PDT

Will not update automatically as often as before  

I updated from 2.4.5 to 2.4.7 a few days ago and have also noticed that WeatherDock updates less frequently or not at all. It also started giving me "(null)" in place of [I think] wind speed in the menu bar. I backed off to 2.4.5 a few minutes ago.

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Thursday, May 08 2008 @ 11:13 AM PDT

Beware… No Free Updates 9.7 to 9.8  

I purchased PGP Desktop Home 9.7 on 12/27/07. I followed the link, as well: Our records indicate your PGP Desktop Home 9.7 for Mac OS X product is not eligible for an upgrade or promotion. Amazing. I realize that they clearly told us that we wouldn't be eligible for any updates released more than 30 days after purchase, but come on. Releasing an update just 50 days? That's just rude.

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Friday, February 08 2008 @ 12:00 AM PST

Beware… No Free Updates 9.7 to 9.8  

It might be worth complaining to Customer Support. I did. I'm not expecting much, but if enough people complain, maybe they'll rethink their update policy and/or update release schedule.

Original feedback item : Read More

Friday, February 08 2008 @ 12:00 AM PST

Beware… No Free Updates 9.7 to 9.8  

Hold off on those complaints to Customer Support. I received a prompt reply with good news: PGP> Thank you for contacting PGP Corporation's Customer Service PGP> Department. PGP> PGP> Management is already aware of the situation for desktop home PGP> users and are currently in the process of updating the site so that PGP> home users that have 9.7 can upgrade to 9.8 for free. The PGP> estimated time when this free upgrade for 9.7 home…

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Friday, February 08 2008 @ 12:00 AM PST

Software update not synched...  

My guess is that this release isn't showing up via the automatic mechanism because it's a beta.

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Tuesday, August 14 2007 @ 11:04 AM PDT

cannot enter username and password on some forms  

Similarly, I'm unable to enter search text at alltheweb.com.

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Wednesday, October 25 2006 @ 09:35 AM PDT

order problems  

Thanks for the suggestion. I'm not ready to give up on PGP quite yet. Still no email from them this morning, so I called again and talked to 2 different people in the online store department and one person in support and they concluded that their ecommerce system is struggling under the load of all of the orders for the new version that were placed yesterday. They said that my order looks…

Original feedback item : Read More(1 words)

Thursday, October 05 2006 @ 06:48 AM PDT