Existing users, 
User Name Koingo Software
Member Since 2000-03-14
Total number of Feedback Posts: 53
Total number of comments: 54
Last 10 Feedback Posts by Koingo Software [ Search for All ]
Alarm Clock Pro 9.0 (Mac OS X)
For those who missed it in the release notes during Software Update, or those who have not yet upgraded, Alarm Clock Pro 9 is a paid upgrade. This is the first paid upgrade to Alarm Clock Pro in 10 years, and we thank everyone for their support! Version 9.0 from the last 8.x release is primarily a bug fix release; however, we have big plans for it in the coming months, so please stay tuned. In fairness, we'll also be releasing a new 8.x point release containing these same bug fixes so that customers remaining on 8.x will have a final stable version of the product. Buyers of Alarm Clock Pro 8 on or after January 1, 2009, can obtain a free license at the link below. Also, all other users can use the same form to proceed to a paid upgrade page. http://www.koingosw.com/store-upgrade.php Upgrades are free for any buyers of the Utility Package, and the license should automatically be in your account. For users wishing to remain on version 8 and inadvertently upgraded, please contact us, and we'll offer you an 8.x download link. [alert admin]
Read Comments (1) | More Info
Thursday, May 21 2009 @ 09:57 AM PDT
AirRadar 1.1.6 (Mac OS X)
Unfortunately, due to the tough economic times, we need to start charging that very small fee for AirRadar to pay for the resources to continue developing it. This will be our first application to become free again, when the economy has returned to normal. We thank every for their support during this rough patch. [alert admin]
Read Comments (2) | More Info | 3 of 9 users found this helpful
Monday, April 20 2009 @ 11:00 AM PDT
AIM for Mac Beta 6 (Mac OS X)
Even though I prefer Adium for AIM contacts on the Mac, I'm glad to see AOL is taking Mac development seriously again. The improvements they've made have been terrific -- even if it's still lagging behind the Windows version. [alert admin]
Read Comments (1) | More Info | 4 of 5 users found this helpful
Tuesday, December 09 2008 @ 04:51 PM PST
MacPilot 3.2.1 (Mac OS X)
We were experiencing a temporary issue with our web server. It will now download as a proper .dmg. [alert admin]
Post a comment | More Info | 1 of 1 users found this helpful
Saturday, November 29 2008 @ 09:38 PM PST
AirRadar 1.1.3 (Mac OS X)
The $9.95 is an optional donation. The downloaded version has no limitations, and does not expire. [alert admin]
Post a comment | More Info | 6 of 6 users found this helpful
Saturday, November 29 2008 @ 09:36 PM PST
MacCleanse 1.2.8 (Mac OS X)
1. The typo on the product page is something we were unaware of, and does not exist within our product or our software. It is on the VersionTracker site and should be remedied by the next update. 2. Cleansing QuickTime movies, does not delete your movies. It simply erases the *list* of recent files in QuickTime player. 3. License code issues are dealt with on a per-user basis and are very rare. We do our best to resolve the problem within one business day. 4. There is a full documentation available via the Help menu, and each object can be clicked in the main list for a more detailed description. 5. Correct, MacCleanse cannot wipe individual cookies, it will allow you to erase the whole lot from the browser of your choosing. 6. MacCleanse does not accidently delete 'wanted' files from your Firefox profile. 7. The application has been thoroughly tested, and has thousands of happy buyers. [alert admin]
Post a comment | More Info | 4 of 4 users found this helpful
Saturday, October 18 2008 @ 10:20 AM PDT
AirRadar 1.0.9 (Mac OS X)
If running 10.4, it may not correctly be able to determine the encryption used. Please contact us via support ticket immediately so we can cipher the problem and release a fix as soon as possible. Thanks! If you're on 10.5, this is an issue we are not aware of and would also like to work with you to find a timely resolution. [alert admin]
Post a comment | More Info | 2 of 2 users found this helpful
Thursday, September 18 2008 @ 10:13 AM PDT
Librarian Pro 1.3.3 (Mac OS X)
Koingo Software apologizes for any problems you had activating our software. You cannot lose your license, as there are no license codes to be lost. Activation is done solely on the user's e-mail address. Users are always encouraged to write our support team for free, and prompt, resolution to all problems in either case. The process from Trial to Full version is as follows: 1. Download and try our software. 2. After 15 days, purchase the product using Kagi, PayPal, or RegNow from our web site. 3. Choose "Activate Product" from the program menu, or Help menu on windows and enter your e-mail address. 4. Click Activate [alert admin]
Post a comment | More Info | 1 of 2 users found this helpful
Monday, August 25 2008 @ 02:05 PM PDT
MacPilot 3.0.5 (Mac OS X)
When submitting requests to our support department, please ensure you choose the correct department. Bug reports and feature requests both to go different departments, and may take some time to be reviewed. Submitting a technical support request will ensure your question is answered within one business day, as we treat these as high-priority cases. [alert admin]
Post a comment | More Info | 3 of 3 users found this helpful
Tuesday, May 27 2008 @ 03:38 PM PDT
MacPilot 3.0.4 (Mac OS X)
Please note the name change from "Mac Pilot" to "MacPilot" Dragging the new version into your applications folder, as the name differs, will not replace it. You must manually delete the old version. [alert admin]
Post a comment | More Info | 4 of 4 users found this helpful
Wednesday, May 07 2008 @ 07:58 PM PDT
Last 10 Comments by Koingo Software [ Search for All ]
What happened to closed (stealth) network ID?
If you enable/disable the API scanning option in Preferences, you may get the feature you desire back.
Original feedback item : Read More
Tuesday, October 14 2008 @ 10:10 PM PDT
This means that the licenses are cross platform -- not that there are free lifetime upgrades. For example, if you own the Mac version, you will not have to buy another license for the PC version. Your license will work on both platforms.
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Sunday, September 28 2008 @ 04:57 PM PDT
Back to unusable signal strength
I believe this should be fixed in 1.0.9. -Koingo Software.
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Wednesday, September 17 2008 @ 03:56 PM PDT
We are planning to add an 'Insert Defaults' option to each application under General in the future.
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Tuesday, September 16 2008 @ 12:33 PM PDT
We are planning to integrate an "Insert defaults" button to each application under General in the future. -Koingo Software.
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Tuesday, September 16 2008 @ 12:31 PM PDT
Click on any item, and there is help displayed in the blue bar.
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Friday, June 27 2008 @ 08:07 AM PDT
Hi, We are planning to implement an insert defaults button for each application under General.
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Monday, June 23 2008 @ 04:44 PM PDT
Hi Fred, were you able to get MacPilot 3.0.5 working? If you require your license code, could you provide your versiontracker assigned e-mail at time of purchase, or if you switched your account over to one on our system, the buyer e-mail you used. This way we could retrieve your details for you. You can also feel free to contact us here using the form and someone will get back to you asap. http://www.koingosw.com/support/index.php
Original feedback item : Read More
Tuesday, May 27 2008 @ 11:13 AM PDT
This update was not planned for quite a few more weeks. Unfortunately, Apple forced our hand requiring us to rename the product, change the icon, and modify the way it internally words as thus to avoid trademark and image copyright issues. We do apologize for the frequency of updates lately.
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Thursday, May 08 2008 @ 07:06 PM PDT
Mission Impossible: Activation
** New buyers Step 1. Purchase the product and get a license in your e-mail inbox ** Upgraders Step 1. Visit http://www.koingosw.com/store-upgrade.php and enter your Buyer E-Mail and either receive a free code update, or be taken to an upgrade order form. ------ For everyone ------ Step 2: In Mac Pilot, choose "Enter License Details" from the Mac Pilot menu. Step 3: Click the License Data tab, and enter your e-mail and license code you were given, and then click Activate. ------…
Original feedback item : Read More(1 words)
Sunday, April 27 2008 @ 10:12 AM PDT
