Existing users, 
User Name John Goodchild
Member Since 2001-01-31
Total number of Feedback Posts: 27
Total number of comments: 31
Last 10 Feedback Posts by John Goodchild [ Search for All ]
Spotless LE 2.0.3 (Mac OS X)
We have replaced the DMG file to resolve the corruption issue. John Goodchild President, Fixamac Software, Inc. [alert admin]
Post a comment | More Info | 1 of 1 users found this helpful
Monday, March 02 2009 @ 10:39 AM PST
Spotless LE 2.0.2 (Mac OS X)
Damaged dmg for version 2.0.2 - resolved
We were able to replicate the problem after all and have now replaced the dmg file. Additional testing has not reproduced the error. Once again, we apologize for any inconvenience that this has caused. John Goodchild, President, Fixamac Software, Inc. [alert admin]
Post a comment | More Info | 1 of 1 users found this helpful
Monday, December 08 2008 @ 03:24 PM PST
TypeIt4Me X 3.0b24 (Mac OS X)
I use TypeIt4Me X as a programming aid. It saves countless hours of typing in repetitive lines of code. In fact, TypeIt4Me can enter entire code sections by simply typing a few characters. Another great feature is the ability to load different clipping sets for different uses. Example: a clipping set designed for programming would not be particularly useful when used with an email program. Simply open the application (now a convenient preference pane) and choose a new set. The newly chosen set is immediately available. Simple. The attention to detail, ease of use and time saving potential, make this a must-have application. I thoroughly recommend it! John Goodchild President, Fixamac Software, Inc. <http://www.fixamacsoftware.com> [alert admin]
Post a comment | More Info | 2 of 4 users found this helpful
Monday, June 12 2006 @ 05:49 PM PDT
Printer Setup Repair 5.0.3 TE (Mac OS X)
This was not intentional. Please read.
We recently discovered a bug in Printer Setup Repair 5.0.3 that causes a problem in the code section that handles and rejects pirated registration codes. Our original objective was to delete the Printer Setup Repair preferences if a pirated code was entered but a typographical error in the code allowed the entire user preferences folder to be erased instead. This would only occur if a pirated code was used. There was no such error found in the area that handles legitimate registration codes. We have fixed the problem and posted an update. This was not a malicious act on our part, rather an effort to protect our product from software pirates, and we regret any damage that may have been caused by the use of pirated registration codes. Anyone who downloaded Printer Setup Repair 5.0.3 between 11-05-05 and 12-06-05 should download the current release (version 5.0.3) from our web site [alert admin]
Read Comments (4) | More Info | 5 of 5 users found this helpful
Wednesday, December 07 2005 @ 11:13 AM PST
Spotless 1.0.3 (Mac OS X)
For those users who have been receiving the error "The command exited with a non-zero status", please download Spotless again. We noticed this error very shortly after posting version 1.0.3 of Spotless. The error was fixed very quickly and an updated version was reposted. We apologize for any inconvenience that this may have caused. [alert admin]
Post a comment | More Info | 1 of 1 users found this helpful
Friday, October 28 2005 @ 03:05 PM PDT
Spotless 1.0.2 (Mac OS X)
We have isolated the problem with the "Red X" menu bar item not being reverted after enabling Spotlight. This will be fixed in the next version which will be released shortly. However, the "Red X" is purely a cosmetic issue and will not affect the performance of Spotlight. I apologize for the inconvenience that this has caused you, and others. Please email our technical support department in the future as we do not always check the VT review area. We will help unregistered and registered users of our products. Best regards, John Goodchild Fixamac Software, Inc. [alert admin]
Post a comment | More Info | 3 of 4 users found this helpful
Tuesday, October 18 2005 @ 11:39 AM PDT
Spotless 1.0.2 (Mac OS X)
mfix: We will investigate this immediately. This is the first case of Spotless causing damage to the hostconfig file that we have been made aware of. Rest assured, we will examine the code very carefully to find out where this sort of issue can arise. _kung_foo_: We will add support for UFS volumes to the next release. Best regards, John Goodchild Fixamac Software, Inc. [alert admin]
Post a comment | More Info | 2 of 2 users found this helpful
Saturday, September 24 2005 @ 08:12 PM PDT
Spotless 1.0.2 (Mac OS X)
Spotless disables content indexing
Spotless disables the content indexing of volumes. This prevents indexes from being created. This does not prevent Spotlight from finding files by name. When content indexing is turned off, Spotlight will still find files on that volume exactly the same way the "find" function in Mac OS X 10.0.x through 10.3.x used to. If you really do not want to be able to find your files - even by name, then the volume should be added to the Spotlight privacy list. In order to add a volume to the privacy list, content indexing MUST be enabled for that volume. Spotless allows users to quickly disable content indexing on volumes that need to maintain a high data transfer rate for tasks - such as video rendering, Photoshop scratch disks, etc. Content indexing on volumes like these causes frame skipping, slow rendering, spinning beach balls (esp. in Photoshop), etc. The change stays with the volume - even if it is moved to another computer. [alert admin]
Post a comment | More Info | 3 of 3 users found this helpful
Friday, September 09 2005 @ 10:15 AM PDT
Spotless 1.0.2 (Mac OS X)
When you clone one volume to another, the index for that volume is also cloned. If you disable indexing for a destination volume and then create a clone of a volume on which indexing is enabled, the clone will also have indexing enabled. If the destination volume is erased during the cloning process, then it is immediately available for Spotlight to begin indexing again. This is not a bug with Spotless; rather a problem with the way the various cloning applications handle Spotlight indexes. [alert admin]
Read Comments (1) | More Info
Tuesday, September 06 2005 @ 04:22 PM PDT
Spotless 1.0.1 (Mac OS X)
Thank you for your observation
wgscott - This is certainly the way to do the same using the Terminal. Our product is designed for those who do not want to open the Terminal to perform these functions. Also, Spotless performs additional tests to determine whether or not the Metadata Server and the index policy of the volume are in sync. Again, this can be done with the Terminal but it takes a lot more investigation to resolve - if you know what you are looking for. All the while, indexing may be running when you want it to stop. Power users can continue to use the Terminal to manage their computers. We do not want to stop them. We believe that $7.95 is a reasonable price to pay for those who want to do this the easy way. Thank you for your feedback. Regards, John Goodchild Fixamac Software [alert admin]
Post a comment | More Info | 6 of 8 users found this helpful
Monday, August 22 2005 @ 09:47 PM PDT
Last 10 Comments by John Goodchild [ Search for All ]
Very strange. We are unable to replicate this issue with Firefox and Safari under Mac OS X 10.5.5. Just to be on the safe side, the dmg file will be replaced as soon as possible. We apologize to anyone who experiences this issue in the mean time. John Goodchild, President, Fixamac Software, Inc.
Original feedback item : Read More
Monday, December 08 2008 @ 03:03 PM PST
We have just tested all download links on our web site. They all seem to be working fine without resulting in a damaged dmg file. Have you tried using a different browser? John Goodchild, President, Fixamac Software, Inc.
Original feedback item : Read More
Monday, December 08 2008 @ 11:47 AM PST
The Leopard version is now available. It is called Print Therapy and can be downloaded from our web site of from VersionTracker.
John Goodchild
Fixamac Software, Inc.
Original feedback item : Read More
Monday, August 11 2008 @ 10:28 PM PDT
Doesn't find all mounted volumes
This bug has been fixed in version 1.2.3. The problem was not related to mount points but a bug in the way Spotless was determining the read/write status of volumes. John Goodchild Fixamac Software, Inc.
Original feedback item : Read More
Monday, March 05 2007 @ 01:20 PM PST
Doesn't find all mounted volumes
This bug has been fixed in version 1.2.3. The problem was not related to mount points but was a bug in the way Spotless determined the read/write status of volumes. John Goodchild Fixamac Software, Inc.
Original feedback item : Read More
Monday, March 05 2007 @ 01:20 PM PST
Printer Setup Repair does not do what you are claiming. You must have had a problem with your OS before running it. PSR does not fix everything that is wrong with Mac OS X on a troubled system. Something else must have been aggravating the issue. By the way, thanks for rating our technical support 1 star when you never actually contacted us for assistance in the first place. Much appreciated. John Goodchild Fixamac Software, Inc. <http://www.fixamacsoftware.com>
Original feedback item : Read More
Friday, June 30 2006 @ 09:27 AM PDT
There was obviously a problem before you ran PSR
Why would you run PSR if you didn't have a problem? The reset function does NOT remove any files that prevent future printing. If you read the online manual, you will see a list of the files that ARE removed. Resetting the printing system does not remove any files related to any Inkjet Printer Utility. I don't believe that it is entirely fair to tell others not to buy a product that was unable to repair…
Original feedback item : Read More(1 words)
Thursday, April 20 2006 @ 11:44 AM PDT
It was just a recommendation - not an order. You can, of course, do whatever you feel happy doing.
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Tuesday, August 23 2005 @ 03:11 PM PDT
Did you restart your computer, as PSR recommends, after replacing the cupsd.conf file? If you need technical support, please send an email to the address listed in the documentation. Regards, John Goodchild Fixamac Software
Original feedback item : Read More
Monday, June 27 2005 @ 10:01 AM PDT
In order to find files without Spotlight, we recommend EasyFind. You can find it here: <http://www.versiontracker.com/dyn/moreinfo/macosx/11706> Regards, John Goodchild Fixamac Software
Original feedback item : Read More
Tuesday, June 14 2005 @ 12:21 PM PDT
