Existing users, 
User Name Jan Fuellemann
Member Since 2004-03-03
Total number of Feedback Posts: 64
Total number of comments: 52
Last 10 Feedback Posts by Jan Fuellemann [ Search for All ]
launch2net 1.8.8.6 (Mac OS X)
About Mac OS X 10.6 Snow Leopard
Hello there. Thank you for your comments. As you may know, launch2net relies on the modem drivers of several modem manufacturers to "talk" to the modems and make the online experience as best as possible. Now, as 10.6 compatible modem drivers are not available at the moment, we can not issue a 10.6 compatible update immediately. This does not only affect us, but in general many drivers have to be updated to work with 10.6. We have stated this on our website as soon as 10.6 was able to be purchased and we are sorry for any inconvenience the lack of modem drivers have caused us all. Then, there seems to be a slight misunderstanding about the way launch2net helps you to go online. launch2net is not a collection of modem scripts, but a full-featured Internet connection manager. Besides the ability to automatically recognize your device and network information, it will use the right connection settings even in foreign countries. As you know, using your SIM card for online connections abroad is quite expensive due to the roaming costs. With launch2net, you can use e.g. a PrePaid card in foreign countries to connect as easy as at home without the need to call the foreign language support team. In addition, launch2net keeps track of the online time and data usage. So you can have launch2net quit a connection if a certain limit has been reached. Or check the statistics any time. Furthermore launch2net can autostart a connection, work in the backgound, connect and disconnect using only a menu-bar item without the need to open the application and more. This is the difference to a mere modem script and it can save you hundreds of dollars roaming costs and much time otherwise spent talking to a network support team. Kind regards, Jan Fuellemann (nova media) [alert admin]
Tuesday, September 01 2009 @ 11:10 AM PDT
iSync plugins 7.1 (Mac OS X)
Hello and thank you for your comment. First of all, there is no time restriction. You can use up to three cell phones, even on different computers and the plugins you use are updated when you click the update button. This works just like the software update from Apple or any sparkle update from any other program. So nothing new or strange here. While it is true that not all 100+ plugins are installed at once, we had the experience that many (and I mean a real lot of people) distributed our software illegal through the net. Not a very nice move, since we do keep the price of the software real low and offer extensive support and regular updates. But there is no sense in giving the Mac community the means to sync their phones by loosing money in the end. So please address your concern to these copyright violators. Based on the experience of the last years (!) our customers change their phones about once every two years. So with one purchase of 10 Euro, you get your sync-needs covered for about 6 years. That is unlike any bargain I have ever heard of. With the old system, you would have had to buy a new version after 12 months, if you had change you phone. So actually you get more for the same price, and we are happy to be able to keep the product alive. Thanks again for your thoughts, Jan Fuellemann (nova media) [alert admin]
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Saturday, October 18 2008 @ 12:15 AM PDT
FoneLink 2.1.4 (Mac OS X)
Hello, I am sorry for the irritations you have had. We worked very hard to stamp the bugs, so just give version 2.1.4 a try :-) Jan Fuellemann (nova media) [alert admin]
Thursday, October 16 2008 @ 01:01 PM PDT
DMG Packager 1.5.1 (Mac OS X)
We from nova media use it all the time for our disk images. It saves a lot of time and works excactly the way it should. Highly recommended! [alert admin]
Tuesday, August 05 2008 @ 03:38 AM PDT
FoneLink 2.0 (Mac OS X)
Hello gryphonent we have taken your comments to heart and have rewritten the FoneLink engine for FoneLink 2.0. It is much faster and more stable, supports more phones and fixes many small issues :-) So please go ahead and try again. I bet this time you have more stars for us! Sincerely Jan Fuellemann (nova media) [alert admin]
Wednesday, May 28 2008 @ 06:49 AM PDT
iSync phone plugins 6.0 (Mac OS X)
I already tried to tell it to you: First of all you get free updates for 12 months after your purchase. Second, you do *not* need to update. You can stay with your current software as long as you keep your cell phone. Even then you can still use more than a 100 already supported phones. Third, this software is a "plugin" as the name tells. We can not change iSync. Missing Sync is a real software. They *can* change things, if you ask nice. But we can not adapt to them as we are only a plugin. Fourth, you pay only around 10 US-$. You can use more than 155 cell phones with our plugins. You get free support. I call this fair. And yes, the reason for an update of a *plugin* is to add new phones. Again, we can not add any functionality. For this, please use FoneLink. It will sync, transfer data, do SMS text and more. So I really would like you to go over you review, look what you get for US-$ (or your free update, remember?) and change your words and you rating. Just to stay on the site that reads "fair review" instead of "blackmail". What do you think? Best Jan Fuellemann (nova media) [alert admin]
Monday, April 07 2008 @ 06:36 AM PDT
iSync phone plugins 5.2 (Mac OS X)
Hello jimbo95, I am sorry for the trouble you ran into. The T250i uses the same platform as most other Sony Ericsson phones, so the synchronisation should work, even though you might need to use a USB cable instead. Since we do offer support for more than 150 cell phones, many of them are not even available here in Germany. So we have to rely on working with our customers to offer a working solution and there is no shame in that - otherwise we would not see iSync support for many cell phones at all :-) But if a customer helps us like you did in supporting a new phone, the software is free for him or her, and my collegue will get back to you with a refund, of course. So thanks again for pointing out and I hope this clarifies the "why and who did this happen" questions and I encourage everyone to send us the info about the phones you would like to see supported as you did before and report errors as well. We are humans, but still strive to help you as best as we can. Cheers Jan Fuellemann (nova media) [alert admin]
Post a comment | More Info | 2 of 2 users found this helpful
Tuesday, February 12 2008 @ 12:00 AM PST
FoneLink 1.5.3 (Mac OS X)
Hi, could you please check if you are using an external Bluetooth adapter? We know that some are not delivering the signal strength they should, so you might have to exchange that one. For the N95, you need to use the latest firmware - older firmware has some bugs in the communication. Thank you Jan Fuellemann (nova media) [alert admin]
Friday, January 25 2008 @ 12:00 AM PST
Fone2Phone 1.0.2 (Mac OS X)
The Mac Observer Editors' Choice Award 2008
We are proud to announce that Fone2Phone received the Mac Observer Editors' Choice award at Macworld 2008. [alert admin]
Read Comments (1) | More Info | 1 of 2 users found this helpful
Wednesday, January 16 2008 @ 12:00 AM PST
FoneLink 1.5.1 (Mac OS X)
Thanks for your patience, we made it in time for Macworld 2008! The new version including the sync manager is online now. Jan Fuellemann (nova media) [alert admin]
Monday, January 14 2008 @ 08:01 AM PST
Last 10 Comments by Jan Fuellemann [ Search for All ]
Hello, I am sorry you can get no connection to your S5230. This phone is in use by many of our users and works well for them. Since we tend to answer to support-requests very fast, please check your SPAM filter to make sure you did not miss our answer. And of course, you can always write to me at: fuellemann@novamedia.de and send me the bug report (see the last page in the manual for this). Kind regards, Jan…
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Friday, December 04 2009 @ 02:21 AM PST
Hi, send the mails to sync@novamedia.de for a fast response. Thank you Jan Fuellemann, nova media
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Tuesday, November 03 2009 @ 12:51 PM PST
About Mac OS X 10.6 Snow Leopard
Hello there. Thank you for your comments. As you may know, launch2net relies on the modem drivers of several modem manufacturers to "talk" to the modems and make the online experience as best as possible. Now, as 10.6 compatible modem drivers are not available at the moment, we can not issue a 10.6 compatible update immediately. This does not only affect us, but in general many drivers have to be updated to work with 10.6. We have stated…
Original feedback item : Read More(1 words)
Tuesday, September 01 2009 @ 10:59 AM PDT
Hi, as soon as you use the iSync plugins, the cell phone description are updated to the latest versions. So even if the plugin reads version 7.1 you still use the most up-to-date version of the plugins themselves. Kind regards, Jan Fuellemann
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Friday, April 03 2009 @ 07:48 AM PDT
11.00 US-$ once - use it for more than 6 years
Hi, thanks for the comment. If you change your cell phone or your Mac every 2 years, you can use the iSync plugins for up to 6 years - for just 11.00 US-$ (and that includes the change of the Mac or the cell phone - twice!). Then: Sony Ericsson W910i works very well for many customers. For the mere 11.00 US-$ you pay you *do* get direct support from us. Did you try talking to…
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Tuesday, March 10 2009 @ 06:18 AM PDT
Hi, it *is* Christmas holidays here in Germany, so you might not get an answer as fast as you would love to. We will be back in force on January 2nd, in the meantime, send me a mail at fuellemann@novamedia.de and I see what I can do. Thanks Jan Fuellemann
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Monday, December 29 2008 @ 01:07 AM PST
Do not forget to mail us for the refund! Thanks, Jan Fuellemann (nova media)
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Tuesday, December 23 2008 @ 04:45 AM PST
Hello, as you might know, our plugins are limited to whatever iSync offers as infrastructure. Many Motorola and LG phones do not support the protocols iSync requires, so we can not support them either. If you look for a better way to sync and work with your phone and Mac,tyr FoneLink at http://www.novamedia.de/fonelink Thanks Jan Fuellemann
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Monday, October 20 2008 @ 04:05 AM PDT
Hi, true - we do 2 things: We load the current list of supported phones, so the list you see is most recent and only if you click on "Update" in case a plugin is old, we update your plugins. No other data is transferred. About the time restrictions: When you have purchased an old plugin within the last 12 months from us, the update is free. There is no time restriction for the new version. Kind…
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Monday, October 20 2008 @ 03:55 AM PDT
Hello, thank you for your comment. With any version prior to version 7 we have found illegal copies all over the Internet shortly after each release. We kind of anticipated a few illegal copies, but those were not only single ones. So we decided to keep the product, keep the low price, but sell the iSync plugins like bars of candy: When you eat them, they are gone. You can activate three cell phones on up…
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Wednesday, October 08 2008 @ 07:09 AM PDT
