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User Profile for Francois Mottaz

User Name Francois Mottaz

Member Since 2000-08-17

Total number of Feedback Posts: 11

Total number of comments: 1

Last 10 Feedback Posts by Francois Mottaz  [ Search for All ]

Letter Star 1.7.0 (Mac OS X)

A grain of salt  

The last known update of this product is dated March 2006. The number of bugs is staggering and the application is now fully incompatible with Leopard. They admit so on the web but didn't kill the product. Are we to wait or change and lose years of data ? Nobody knows for sure. While surfing on their site to get info, I found this one. Couldn't resist: "Our project management is second to none. We deliver." Yeah, sure. [alert admin]

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Monday, December 10 2007 @ 09:49 AM PST

CHsoli 1.1 (Mac OS X)

Better but not quite there  

Suisse will do fine for the French part, thank you [alert admin]

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Friday, November 04 2005 @ 12:25 PM PST

CHsoli 1.1 (Mac OS X)

This is a joke ?  

I'm sorry to wash our dirty Swiss laundry on Version Tracker but the screenshot here says it all for us Swiss minorities: you can be Swiss only if you speak German. If you speak French (my case), you can have Romandie, if you speak Italian, Ticino. We, French speakers, live in Suisse, our colleagues from Ticino in Svizzera. And as far as I know, we all have the same passport. And to put an end to this one, Romandie does not exist except in the mind of German speakers. When we need to refer to this entity, we say Suisse romande, and that's it. People go to war for much less than that. [alert admin]

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Friday, November 04 2005 @ 09:43 AM PST

Letter Star 1.6.0 (Mac OS X)

Very bad support  

I've been in contact with the developer for a long time. They promised upgrades to solve bugs and localization problems. Nothing comes and now they don't even acknowledge mails any longer. It is really impossible to recommend a product which is quite good in itself but too dangerous to use without beign sure about the quality of support. I'm afraid this type of behaviour is the best sales pitch for Microsoft. [alert admin]

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Monday, June 27 2005 @ 01:47 PM PDT

Missing Sync for Palm 4.0 (Mac OS X)

A big disappointment  

I thought I would finally get rid of my sync problems and live ever after with my Palms and my Macs. But Version 4 (never used before) is so slow and sluggish that I will reinstall hotsync. I takes the best part of 15 (fifteen) minutes to sync my Palm even when I don't change anything. BT sync does not work either. And worst of all, MissingSync uses about 30% of my processor during this time and transforms my 1Ghz AluBook in a useless brick. For 3 minutes, I could endure it, but 15, no way. I contacted support about another problem (my Palm name has an accented char which is not recognized by MS) and received a fast answer and promise the problem would be solved soon. But, I'm afraid, I will have migrated by then. The Connection sharing works well. [alert admin]

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Thursday, August 19 2004 @ 01:15 AM PDT

MouseCommand 10.1 (Mac OS X)

Left-handed and still stranded  

I agree with most of what you said except for the fact that for me, the left-handed feature is a must have. And I have not heard a word from MacMice after my comments here and my email to support. They wrote earlier they could not correct bugs which were not known to them. Apparently, they don't bother to correct those they know about either. Mimicking Apple product design is good to sell mice. But they were not compelled to adopt Apple support practices as well. [alert admin]

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Monday, June 28 2004 @ 05:04 AM PDT

MouseCommand 10.1 (Mac OS X)

Left handed Powerbook users, beware !  

Bought one because I could change to left handed mode and invert both buttons (click and ctrl-click). Plugged in on my Powerbook,loaded the software, worked not so comfortably (tracking speed too fast) for most of the afternoon. Unplugged my mouse and keyboard, went home and opened my Powerbook. No way to click as the button of my trackpad had been changed to ctrl-click. I barely managed to uninstall the software by using a "recent items" command because by chance the installer was left in place. Nothing else would work, not restarting, not disabling extensions. Of course all my startup items disapeared with the uninstall procedure. I worte to support but no answer yet. [alert admin]

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Monday, June 07 2004 @ 08:20 AM PDT

PayMaker 1.0.3 (Mac OS X)

Let's put the record straight  

Benjamac seems to imply that MacPay does not work with MoneyPen. That is certainly not the case for a good number of customers who use regularly both products. The Mac driver for MoneyPen was developed using MacPay for testing purposes, by the way. Regarding the forms, it is a question of philosophy. There are 14 Swiss postal/banking transactions of which only a handful exists in paper form. We have decided to look forward to full electronic payments and develop an interface which gets more universal while retaining part of the paper form when it exists. Some people don't get used to it, and that's fair enough. However, there is a lot more in MacPay than filling form. In any case, filling the forms should not take very long and certainly not more than 10% of the time you spend using such programs. [alert admin]

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Friday, April 09 2004 @ 10:47 AM PDT

Indigo 1.3.2 (Mac OS X)

Very reliabale app  

After extensive research, I finally found what Ineeded to build an X-10 system. And the developer is so helpful that it is nearly as if you had someone working for you full time [alert admin]

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Friday, April 09 2004 @ 10:35 AM PDT

iLocalize Pro/Lite 1.2.1 (Mac OS X)

Excellent tool, superb support  

We have discovered iLocalize while localizing our four languages project with AppleGlot and PowerGlot. We tried this app and switched immediately. Ease of use, cocoa integration, clean interface, what more can you ask. We had many contacts with the developer and received ultra responsive support to all our requests, including important feature requests. If you need to localize a Cocoa application with ease and security, buy iLocalize. [alert admin]

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Wednesday, April 07 2004 @ 11:59 AM PDT

Last 10 Comments by Francois Mottaz  [ Search for All ]

198 Frs???  

This is not exactly true. Quickpay costs CHF 75.- unless you are a customer from one of three banks which subsidize it for their customers. Besides, Quickpay does only part of the job as it does not support Post accounts and Yellownet accounts.

Original feedback item : Read More

Tuesday, March 30 2004 @ 10:29 PM PST