User Profile for EndlessFx

VMware Fusion 3.0 (Mac OS X)

Paid for Fusion Mac over year ago! Problem with Registration! Confused Upgrade Process!  

Totally agree with reviewer below about the convoluted registration process at VMware Fusion site. I paid for Fusion Mac over a year ago. I had to call and call to get the registration working. Now, I have to call the vendor again to upgrade to Version 3. Takes too much time and energy - things I don't have in excess at this time. There has to be a better and much easier way to register, get your registration information, and to upgrade.

I also think there is a big problem just locating the correct product at the VMware site. There is too much information crowded together about their many offerings. I agree with the responder who suggested that they differentiate information for individual users, for SOHO users, and for corporate users. There is such too much packed together at this time to be effective!

I hope Fusion for Mac is all it has been reported to be! I sincerely hope it is NOT as confusing at the VMware website. Fusion may rate much higher but the VMware site gets less than a one-star rating at this time from me.

VMware, PLEASE CLEAN UP YOUR WEBSITE, REGISTRATION, UPGRADE, and SUPPORT PRESENTATION and PROCESSES.

[alert admin]

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Friday, October 30 2009 @ 08:49 AM PDT

Daylite 3.9.3 (Mac OS X)

Market Circle Has Not Given Zoom or Effective Text Manipulation to DayLite in Six Years!  

My Latest Complaint and Feedback to DayLite and Market Circle's Response! ON 18-OCT-09, ENDLESSFX (Edited) WROTE: > Amin Rahmani and Market Circle: Below, I pasted in your response to my feedback concerning DayLite and its “in my face” lack of zoom and textfont sizing manipulation for visually challenged. I was NOT pleased with your response. It did not make this matter better and was a bit insulting. The others from Market Circle seemed to have a bit more understanding and did not try to make me think more of Market Circle by flaunting in my face the things they worked on for six years, while leaving me to barely be able to read the text in this application that I supported when it first was distributed to the public. I paid, I believe, around $150.00 for an application that I still have great difficulty reading and using because it has locked-in tiny text! Do you honestly think that you making it sync with iCal makes my six-year old problem with DayLite feel any better? IT DOESN’T! And shame on you for trying such a “full of yourself” tactic! As Business Development Manager, you surely aren’t developing more business here! Further, here is another strainer and time-waster, Mr. Rahmani, you did not work on while you were taking the entirety of six years to do industry templates, accounting integration, iWork integration, iPhone application, iCal and Address Book synchronization: DayLite Electronic Addresses Labels Preferences still does not sort. When I am looking for labels for new organization or contact addresses, for example, I have to laboriously go through the entire list to find the right label, because DayLite does (and has never sorted) those labels. Never! Not in one of the DayLite versions, in any of the years that the labels have been available! AND, when I add electronic address labels to an organization, DayLite refuses to enter them in the order I assign. It always enters the last entered electronic address as the second item unless I go back in and re-enter all the labels in reverse order. For example, if I want an electronic address to be the very last label in the organization list show in the main organization window, I must enter that address first. Then, the next address I want to show above that one must be entered. The address I want to be shown as the second address must be entered last. EndlessFx (Edited) ########### RESPONSE FROM AMIN RAHMANI on SEPTEMBER 28, 2009: Hi EndlessFx (Edited), Great to hear from you! I'm happy that after 5 years you are still a DayLite customer and I am still a DayLite employee and I appreciate your commitment to DayLite. While we haven't seen your feature request come to fruition yet, we need to consider the number of users that we currently have and the number of requests that we receive. To say that MarketCircle is not listening to its customer base is unfair given all that we've accomplished since our last conversation. I can name you five major features that came from unanimous customer feedback: - Synchronization with Address Book and iCal (Apple sync services) - iWork integration (merge with Pages & Numbers) - Accounting integration (with two popular accounting packages) - Industry templates - iPhone Application (DayLite Touch) These are just five of the major undertakings we have accomplished, and we have approximately 100 other changes and fixes to add to that list. Not to mention two major OS upgrades from Apple. All without any DayLite upgrade cost to the user for the last 4+ years. We are listening very intently to our customer's needs. That said there are many features that have not yet been added, like the text resizing you have requested. It is a valid and worthwhile feature, but we have not yet been able to get to it. At the moment I cannot make any commitments on when we can add this feature. It would be unfortunate if we lose your business, however I do not want to mislead you. All I can promise is that I will not let our software planners forget about this request. Thank you, Amin Rahmani Business Development Manager p +1 (888) 287-9186 x222 f +1 (905) 248-3101 MarketCircle Inc. 30 Centurian Drive Suite #201 Markham, ON Canada, L3R 8B8 www.marketcircle.com follow me on twitter! - http://twitter.com/aminrahmani END of AMIN RAHMANI SEPTEMBER 28, 2009 RESPONSE ########### 09/09/28 05:31 PM: Alex Malik, notifications-support@marketcircle.zendesk.com ## Please add your reply above this line. ## Ticket #191xx: [INFO] [daylite-feedback] Feedback from DayLite 3.9.3 (Build 1926), Copyright © 1999-2009 MarketCircle, Inc. Your request (#191xx) has been updated. You can add a comment by replying to this email. Alex Malik, Sep 28 05:31 pm (EDT): Hi EndlessFx (Edited), Thank you for taking the time to write us your request. I wanted to let you know that I appreciate your concerns and have revived the issue with our development team. If there is anything else that you would like to see in a future release, please do not hesitate to ask. Thanks, Alex Customer Relations Team -------------------------------------- MarketCircle Inc. Makers of DayLite, the award winning business productivity manager and Billings, a practical time-billing and invoicing application. www.marketcircle.com ########### SOHO, Sep 25 09:15 pm (EDT):Please add comments here September 26, 2009 MarketCircle: It is going on four years now since I took a chance on DayLite, which seemed like a promising personal information manager, and registered it. Below is feedback I sent in December 15, 2005, requesting a built-in zoom feature for DayLite and/or the ability to manipulate text size in Tasks and the DayLite Main Window, etc. It is now September 26, 2009 and still I know of no way to work efficaciously in DayLite Notes, Tasks, Organizations, Contacts, or any of the feature interfaces if one is visually challenged, without excessive strain, squinting, etc. If there is, please fill me in! Relying on Apple’s Universal Access ( except for a minute or two ) is NOT the answer. If I use DayLite’s Note feature, I either must work with text so small I become physically ill or set the font size so large that text of the printed pages laughably large on paper. The only time I have seen a zoom in DayLite is when printing Notes and that might possibly be the merciful printers or Preview. Most applications heavily engaged with text and documentation, provide some sort of zoom feature or allow text manipulation. This is an information manager (could be an outstanding one) for land’s sake! I want DayLite to be premier, but it is more than ever evident that MarketCircle obtusely favors the whims of some prima donna at MarketCircle instead of those, foremostly, of DayLite’s supporters. One day ­ sooner rather than any later - I will get to use an information management system that does have built-in zoom and allow text size manipulation. Perhaps I can jury-rig already available applications with less clumsy user interfaces. I have stayed with DayLite through all its glitches but still having to work with Ant Colony-sized, unmanipulatable text and no built-in zoom is too high a cost! EndlessFx (Edited) ########### December 23, 2005 response from MarketCircle from my December 15, 2005 feedback and requests: Hi EndlessFx (Edited), Thank you for your email. We are currently collecting requests on this enhancement request and looking into how our product can be modified to accommodate this. By sending us your input you have reinforced the need for this enhancement. While the final decision rests with our engineering and design teams, I'll make sure and communicate these comments on your behalf. Hopefully we will see this enhancement in a future release of DayLite. My question: Is there a way to add DayLite to the Services contextual menu - perhaps for grabbing snippets of text or images from the web or other applications? With regards to the above question, you may see a similar feature in an upcoming release, but we'll need to revisit this closer to the release date. Please check back with us in about 2 months time. Thank you, Amin Rahmani Sales Consultant MarketCircle Inc. p (888) 287-9186 x222 f (905) 248-3101 Your Guide To DayLite www.marketcircle.com ########### On 15-Dec-05, at 5:27 AM, ENDLESSFX (Edited) WROTE: > I am, at this time, visually challenged - largely because of a mishap during eye surgery - and need to select fonts and adjust font sizes during computer use for vision enhancement and to relieve eye strain. Simply using Mac OS X Zoom augmentation does not completely solve the problem because although it certainly is useful, the screen will jump around quite a bit during its use and cause one to go through many restorative gyrations. Over a period of time, this leads to an even more damaging strain than that for which it tries to rectify, not only to the eyes, but to the elbow, shoulder, neck, and back, as well. Most first-rate applications today allow some form of font manipulation to accommodate the visually disabled and the significant and comparatively affluent baby-boomers, who have and are aging, with which comes - among many things - declining vision. Just another slice of life! Many companies are, therefore, voluntarily building accessibility into their products. (Look at Entourage, DictJuggler, Firefox, Opera, and many other applications.) I challenge MarketCircle to "wisely step up: enable font selection and sizing on DayLite's Main Window." TEXT SIZING AND SELECTION ON THE MAIN WINDOW OF DAYLIGHT IS COMPULSORY! There should also be an option, when establishing Categories, to either color the text itself or color the row. Having the non- choice of only coloring the row, again, makes it difficult for some DayLite consumers (and quite probably, many prospective DayLite consumers) to optimally view the text in the List View. Sometimes a small thing such as this might be the restrictor that limits a software package from being the the top-ranking application. There has to be an easier way to note the time for the Start Date in Task View. Time comes up as 12:00:00 AM. A user has to change that time in a cumbersome manner compared to the time changes for the reminders. There just has to be an easier way. Again, the text is small and cannot be manipulated at this time. Users will either squint until faces crack like mirrors into a trillion pieces or zoom in, make the changes, hit an enter key, readjust the zoom, finagle with the mouse to catch the window that moved from being in zoom mode, re-position the window, readjust the zoom, and so on and on. It would be so much easier if the time could be changed somewhat as simply as the reminder time changes are made and/or the text might be resized or selected, without learning how to program! If there was an option to add text editing icons to the Toolbar, how happy copywriters, editors, and many other creative types would be! When making notes and writing in DayLite, it is not really efficient to go to "Correspond," click, page down, find Fonts or Text, slide over, find whatever you are seeking, get the pointer in just the right spot, and click, over and over and over and over and over, again! Ahhh, how welcome those Fonts, Color, and other editing icons are! My question: Is there a way to add DayLite to the Services contextual menu - perhaps for grabbing snippets of text or images from the web or other applications? I must say that I find DayLite to be a really nice-looking application that seems pretty powerful. It appears that you have put much thought, effort, and care into this undertaking. I like it and would be willing to purchase, but, I am looking forward to ways to enable the things I have mentioned above, especially the font enlargement and coloring. I know you are probably busy, but I am in the final days of the trial period - with just about three days to make a decision about DayLite. Would you kindly send just a short response, even, to the things I have talked about right away? Thanks ever so much, EndlessFx (Edited) ########### ########### This email is a service from MarketCircle Customer Service [alert admin]

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Sunday, October 18 2009 @ 06:24 PM PDT

KaraTunes 3.2.0 (Mac OS X)

Can't Say I USED it! Purchased over six months ago. BEWARE!  

KaraTunes NEVER worked properly and the unproperly working was for, let's see, two days, perhaps. Then there was a problem with the registration. Contacted the vendor who NEVER responded so I just lost however much it was I paid for this trash! Finally, I saw an update to version 3.2.0 and thought perhaps this "posing as a developer" person was redeeming itself. NOT! There is no way to download this application to my MacPro. The zip file comes in via VersionTracker Pro but cannot be opened. The website - well - the website doesn't get as far in the download process as a penney does in buying MJ's Neverland Ranch. I have had it with "posing as a developer" Rip-Offs. This application and support is less than what you might find as Mr. Commode's dinner table. FED UP! [alert admin]

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Thursday, July 16 2009 @ 01:36 PM PDT

Little Snitch 2.0.5 (Mac OS X)

Thanks for Little Snitch But a Bit More Documentation Needed!  

I am so thankful for developers AND other Mac users who provide tools and information - in areas in which I cannot easily avail myself without such help - that make portions of life more agreeable. Thanks, MWriter (preceding reviewer), for your tidbits.

Thanks, Little Snitch developer! I appreciate Little Snitch although I believe its Help Section, while enlightening, is not comprehensive. The developer should include a manual or at least more explanations and definitive information.

Some developers use forums rather than inclusive user manuals as the primary instruction instrument for supporters of their applications. While forums certainly function well as ancillary support, smart vehicles for providing development timelines and application news, community, and such, they seem ill-suited as first-line devices for exhaustively learning to use applications.

If I partook of all the forums to understand and use each application, I most possibly would never get to really use the applications or do anything else in this life!

[alert admin]

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Friday, January 30 2009 @ 07:40 AM PST

CTM FoxTrot Professional Search 2.0.2 (Mac OS X)

Agree with "F" Grade Reviews! Is CTM Voiding Registration Contracts?  

The software MAY be great but the developer is SEVERELY CRIPPLING the application (and the other CTM offerings) by lack of documentation and no effective support. I agree with the previous reviewers. I cannot - sadly - in good faith recommend CTM products at this time. Users and buyers SHOULD beware! I purchased the expensive Foxtrot Professional. The software probably has much more usability than I now get, but the developer provides next to nothing in documentation and provides next to nothing in support. If you don't understand how to FULLY use the application, the developer does NOT explain how to use his product, provide effective instructions or complete documentation, provide effective support, the big F for failure is in effect. Actually, the contract should be voided! Either negligence should be corrected right away or money should immediately be refunded! [alert admin]

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Saturday, December 13 2008 @ 09:00 AM PST

Debtinator 2.6.5 (Mac OS X)

I Beseech You, Mr. Developer, To Stay With This!  

Although I have not delved into this as deeply as I will, I purchased off the bat in support. There are areas in Macintosh application software development that are monumentally unclaimed. You jumped all over this one with both feet and swung around with complete ownership! It feels like you know a thing or two!

I hope you are well supported in this endeavor. I have noticed the updates; it appears you are putting a mother lode of effort into this project. You're on to something. Don't let go!

"Thanks for the slight reverie, the wee bit of Sunnybrook, the seeming loan of strength from the grand old Oaks, the short rest upon Apple Blossom blankets, the blessed breeze caressing away cares, for the shortcut around the mountain."

[alert admin]

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Tuesday, December 09 2008 @ 02:13 AM PST

Daylite 3.7.6 (Mac OS X)

Drudgery With DayLite!  

Sequoia (Other Users or Potential Users): I do get some responses from MarketCircle. When I TELEPHONE them! E-mails from me tend to become lost in space! Recently, I used the toll-free number, which was forwarded to the marketing department for an entire day, I was told the next day. For an entire day I received voicemail messages from every department at MarketCircle. I finally got through on the toll number the next day. The forwarding was removed and the toll-free was available again. The big, big problem I have with MarketCircle support is FOLLOW-THROUGH when I do get a response. When solutions to troubles are not readily available and a callback is due or answer is pending, it may never come without painstackingly hunting MarketCircle down over and over. MarketCircle will not allow DayLite's tiny text to be a customizable item (after years of pleading). DayLite is presently not too stable and is quirky, plus I have been unable to synch all this year. 'Nuff said! [alert admin]

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Friday, October 17 2008 @ 07:08 PM PDT

FileChute 3.1.2 (Mac OS X)

Excellent, Easy-To-Use Application!  

I have not had to contact the developer so I cannot speak of the support, but FileChute has been a saviour, of sorts. Twice, I tried to send e-mails that would appear to be small enough to get under the radar. Not so! Without any hassle at all, I brought up FileChute and it entered MobileMe information iteself. I didn't have to do a thing! Then, all I had to do was drag the files I wanted to send on top of the FileChute icon. It did the rest. It even asked if I wanted those files wrapped in an archive! When it finished its encoding, all I had to do was drag the link it made to the e-mail window. It seems nothing in life is this easy any more! I have had not one problem from this great lttle app and since Apple's last upgrades, everything has had a quirk or two! That is saying a lot for this little piece of programming. I sprung for it so I don't have to worry in the future. I just hope the developer stays around! [alert admin]

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Friday, October 10 2008 @ 06:56 AM PDT

Daylite 3.7.6 (Mac OS X)

Vouch That Sequoia, Below, Is TruthFul and I Don't Even Know Her or Her Location!  

'Nuff Said! [alert admin]

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Saturday, September 27 2008 @ 01:08 PM PDT

Daylite 3.7.6 (Mac OS X)

WORST TECHNICAL SUPPORT FOLLOW-THRU, Bar None!  

BE WARNED: DayLite is intolerably overshadowed by MarketCircle’s customer and technical support from “Hell’s Truly and Execrably Dead Division.” Its performance and growth is noxiously hampered by its vendor, MARKETCIRCLE, who seems set on being "worldly champion of absolutely worst software vendor customer and technical support follow through." DayLite may one day reign supreme in Mac PIM, but most of us - two-days and older - will most likely have long-ago expired prior to that magnificently incomprehensible event!

Faults and problems with DayLite - inability to synchronize, forced use of cruelly tiny text, customers' powerlessness to customize integral elements of DayLite, miserable documentation, a profusion of glitches, deplorable stability - are horribly amplified by a software vendor who fails supremely at effectively responding to troubleshooting requests (unless a poor online review is posted); a vendor who apparently throws feedback and customer requests in the nearest trashcan, if it does not tally with the rigid MarketCircle inhouse short-list of to-do items; and a vendor who nauseatingly interfaces with OpenBase database. (Soho Notes seemingly interfaces much more smoothly with OpenBase.)

I have used (and purchased) the DayLite Suite since it first came so promisingly to market. The entirety of that time I have experienced the same issue with MarketCircle's lack of troubleshooting.

There has been a time or two when the stocked-away MarketCircle engineers or super techs have gnawed their way out of the woodwork and knocked a trouble out lickety-split. The boys (and I choose to believe there are wickedly capable ladies in their midst) can obviously throw down when they wish.

When they wish is the earth-shatteringly big problem with trying to effectively use and support DayLite. MarketCircle does not allow "wave a hand and make-it-be-gone magic" or anything close to problem-removal to surface without the customer having outrageously suffered.

At no time this entire year of 2008 have I had synchronization capabilities with DayLite between computers. Synchronization with iCal and Address Book vanished into thin air suddenly. A new glitch is seemingly found daily. DayLite hangs minute by minute as easily as white cotton shirts secured to a country clothesline on a cloudless spring day.

Troubles and requests to DayLite are ostensibly lost until an uncomplimentary, yet veracious, online review is posted - that, or until a telephone call is made to MarketCircle. Even at that, MarketCircle sneaks out the back door with perfunctory responses full of promises that never close in on fruition.

I have been the entirety of 2008 and before waiting for MarketCircle to effectually address persistent problems. Promises without action or diligence don't work.

BOTTOM LINE: Using DayLite, which will entail contact with MarketCircle, requires the patience of Job and look where he is!

[alert admin]

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Friday, September 12 2008 @ 10:06 PM PDT

Montage - A review and comparison to Storymill  

Wow!

Original feedback item : Read More

Saturday, October 31 2009 @ 10:33 PM PDT

Registration and Updating process are a shame  

Agree! Entire site for upgrading and finding your specific product and how to get any support is confusing. They are way overboard!

Original feedback item : Read More

Friday, October 30 2009 @ 08:30 AM PDT

So the PowerPC code is state of art?  

I had a G5 that became "completely unhinged" after the Apple 10.4.9 through 10.4.10 updates. External drives were flung from the computer and destroyed and finally the G5 PPC stopped working, itself, never to rise again. Apple did not have the Nvidia 8800 graphics card with which to replace the Nvidia 7800 card I had opted for in the G5. They only had the Nvidia 2200 in stock. Although I had an active AppleCare…

Original feedback item : Read More(1 words)

Sunday, October 26 2008 @ 10:24 AM PDT

Sucks CPU cycles; Runs Hot  

I tried FF3 but had to remove it and go back to FF2 (and I am a FF diehard fan). I was hoping that updates had vastly improved it. Sorry to see these comments here.

Note that Macworld, in the November 2008 issue, gave it a four-star, raving rating. That is why I was revisiting and hoping!

Actually, I am having so many problems with the recent Apple updates that presently…

Original feedback item : Read More(1 words)

Thursday, October 16 2008 @ 08:09 AM PDT

Feature requests go into black hole  

I agree, as well. I am responding to your 2007 review almost a year later and MarketCircle is yet in the same rut. It apparently decided from the "get-go" that whatever implementations they came up with in-house will forever and ever override customer request. They come across as believing customers could not possibly need to request anything they haven't included nor are customers capable of giving useful feedback. I have used from DayLite…

Original feedback item : Read More(1 words)

Saturday, September 13 2008 @ 11:37 PM PDT

Useless  

Thank you, thank you, thank you for that comment. You hit the nail right on the head! Thanks!

Original feedback item : Read More

Friday, September 12 2008 @ 10:13 PM PDT

Another "No Response" from MarketCircle!  

Thanks, I will take a look at that movie!

Original feedback item : Read More

Friday, September 12 2008 @ 10:08 PM PDT

Incompatible with Apple Store?  

It's not just the Apple Store. There is a problem with Firefox rendering some printing pages correctly. At times I must switch to another browser to get the page right. It may have something to do with "PHP" or the way the web page was designed. It has been a problem for a long time and is indeed annoying.

As a similar annoyance, I just saw that a Known Issue…

Original feedback item : Read More(1 words)

Sunday, May 11 2008 @ 05:38 PM PDT

Cancelling of free upgrades handled VERY POORLY.  

I agree.

Original feedback item : Read More

Saturday, May 03 2008 @ 05:10 PM PDT

"most unique"  

Isn't this a game about words? The comment by damn_fool IS about the game. The game, if it included most unique is foul use unless the intent WAS, of course, to be urban. People - especially some software developers who write their own material - unintentionally "do a number" on grammatically correct English.

Don't they know there are righteous nitpickers out here, like me (and obviously damn_fool )?

damn_fool's call is right…

Original feedback item : Read More(1 words)

Thursday, April 03 2008 @ 07:51 AM PDT