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User Profile for EndlessFx

User Name EndlessFx

Member Since 2005-01-03

Total number of Feedback Posts: 109

Total number of comments: 45

Last 10 Feedback Posts by EndlessFx  [ Search for All ]

VMware Fusion 3.0 (Mac OS X)

Paid for Fusion Mac over year ago! Problem with Registration! Confused Upgrade Process!  

Totally agree with reviewer below about the convoluted registration process at VMware Fusion site. I paid for Fusion Mac over a year ago. I had to call and call to get the registration working. Now, I have to call the vendor again to upgrade to Version 3. Takes too much time and energy - things I don't have in excess at this time. There has to be a better and much easier way to register, get your registration information, and to upgrade.

I also think there is a big problem just locating the correct product at the VMware site. There is too much information crowded together about their many offerings. I agree with the responder who suggested that they differentiate information for individual users, for SOHO users, and for corporate users. There is such too much packed together at this time to be effective!

I hope Fusion for Mac is all it has been reported to be! I sincerely hope it is NOT as confusing at the VMware website. Fusion may rate much higher but the VMware site gets less than a one-star rating at this time from me.

VMware, PLEASE CLEAN UP YOUR WEBSITE, REGISTRATION, UPGRADE, and SUPPORT PRESENTATION and PROCESSES.

[alert admin]

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Friday, October 30 2009 @ 08:49 AM PDT

KaraTunes 3.2.0 (Mac OS X)

Can't Say I USED it! Purchased over six months ago. BEWARE!  

KaraTunes NEVER worked properly and the unproperly working was for, let's see, two days, perhaps. Then there was a problem with the registration. Contacted the vendor who NEVER responded so I just lost however much it was I paid for this trash! Finally, I saw an update to version 3.2.0 and thought perhaps this "posing as a developer" person was redeeming itself. NOT! There is no way to download this application to my MacPro. The zip file comes in via VersionTracker Pro but cannot be opened. The website - well - the website doesn't get as far in the download process as a penney does in buying MJ's Neverland Ranch. I have had it with "posing as a developer" Rip-Offs. This application and support is less than what you might find as Mr. Commode's dinner table. FED UP! [alert admin]

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Thursday, July 16 2009 @ 01:36 PM PDT

Little Snitch 2.0.5 (Mac OS X)

Thanks for Little Snitch But a Bit More Documentation Needed!  

I am so thankful for developers AND other Mac users who provide tools and information - in areas in which I cannot easily avail myself without such help - that make portions of life more agreeable. Thanks, MWriter (preceding reviewer), for your tidbits.

Thanks, Little Snitch developer! I appreciate Little Snitch although I believe its Help Section, while enlightening, is not comprehensive. The developer should include a manual or at least more explanations and definitive information.

Some developers use forums rather than inclusive user manuals as the primary instruction instrument for supporters of their applications. While forums certainly function well as ancillary support, smart vehicles for providing development timelines and application news, community, and such, they seem ill-suited as first-line devices for exhaustively learning to use applications.

If I partook of all the forums to understand and use each application, I most possibly would never get to really use the applications or do anything else in this life!

[alert admin]

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Friday, January 30 2009 @ 07:40 AM PST

CTM FoxTrot Professional Search 2.0.2 (Mac OS X)

Agree with "F" Grade Reviews! Is CTM Voiding Registration Contracts?  

The software MAY be great but the developer is SEVERELY CRIPPLING the application (and the other CTM offerings) by lack of documentation and no effective support. I agree with the previous reviewers. I cannot - sadly - in good faith recommend CTM products at this time. Users and buyers SHOULD beware! I purchased the expensive Foxtrot Professional. The software probably has much more usability than I now get, but the developer provides next to nothing in documentation and provides next to nothing in support. If you don't understand how to FULLY use the application, the developer does NOT explain how to use his product, provide effective instructions or complete documentation, provide effective support, the big F for failure is in effect. Actually, the contract should be voided! Either negligence should be corrected right away or money should immediately be refunded! [alert admin]

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Saturday, December 13 2008 @ 09:00 AM PST

Debtinator 2.6.5 (Mac OS X)

I Beseech You, Mr. Developer, To Stay With This!  

Although I have not delved into this as deeply as I will, I purchased off the bat in support. There are areas in Macintosh application software development that are monumentally unclaimed. You jumped all over this one with both feet and swung around with complete ownership! It feels like you know a thing or two!

I hope you are well supported in this endeavor. I have noticed the updates; it appears you are putting a mother lode of effort into this project. You're on to something. Don't let go!

"Thanks for the slight reverie, the wee bit of Sunnybrook, the seeming loan of strength from the grand old Oaks, the short rest upon Apple Blossom blankets, the blessed breeze caressing away cares, for the shortcut around the mountain."

[alert admin]

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Tuesday, December 09 2008 @ 02:13 AM PST

Daylite 3.7.6 (Mac OS X)

Drudgery With DayLite!  

Sequoia (Other Users or Potential Users): I do get some responses from MarketCircle. When I TELEPHONE them! E-mails from me tend to become lost in space! Recently, I used the toll-free number, which was forwarded to the marketing department for an entire day, I was told the next day. For an entire day I received voicemail messages from every department at MarketCircle. I finally got through on the toll number the next day. The forwarding was removed and the toll-free was available again. The big, big problem I have with MarketCircle support is FOLLOW-THROUGH when I do get a response. When solutions to troubles are not readily available and a callback is due or answer is pending, it may never come without painstackingly hunting MarketCircle down over and over. MarketCircle will not allow DayLite's tiny text to be a customizable item (after years of pleading). DayLite is presently not too stable and is quirky, plus I have been unable to synch all this year. 'Nuff said! [alert admin]

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Friday, October 17 2008 @ 07:08 PM PDT

FileChute 3.1.2 (Mac OS X)

Excellent, Easy-To-Use Application!  

I have not had to contact the developer so I cannot speak of the support, but FileChute has been a saviour, of sorts. Twice, I tried to send e-mails that would appear to be small enough to get under the radar. Not so! Without any hassle at all, I brought up FileChute and it entered MobileMe information iteself. I didn't have to do a thing! Then, all I had to do was drag the files I wanted to send on top of the FileChute icon. It did the rest. It even asked if I wanted those files wrapped in an archive! When it finished its encoding, all I had to do was drag the link it made to the e-mail window. It seems nothing in life is this easy any more! I have had not one problem from this great lttle app and since Apple's last upgrades, everything has had a quirk or two! That is saying a lot for this little piece of programming. I sprung for it so I don't have to worry in the future. I just hope the developer stays around! [alert admin]

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Friday, October 10 2008 @ 06:56 AM PDT

Daylite 3.7.6 (Mac OS X)

Vouch That Sequoia, Below, Is TruthFul and I Don't Even Know Her or Her Location!  

'Nuff Said! [alert admin]

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Saturday, September 27 2008 @ 01:08 PM PDT

Daylite 3.7.6 (Mac OS X)

WORST TECHNICAL SUPPORT FOLLOW-THRU, Bar None!  

BE WARNED: DayLite is intolerably overshadowed by MarketCircle’s customer and technical support from “Hell’s Truly and Execrably Dead Division.” Its performance and growth is noxiously hampered by its vendor, MARKETCIRCLE, who seems set on being "worldly champion of absolutely worst software vendor customer and technical support follow through." DayLite may one day reign supreme in Mac PIM, but most of us - two-days and older - will most likely have long-ago expired prior to that magnificently incomprehensible event!

Faults and problems with DayLite - inability to synchronize, forced use of cruelly tiny text, customers' powerlessness to customize integral elements of DayLite, miserable documentation, a profusion of glitches, deplorable stability - are horribly amplified by a software vendor who fails supremely at effectively responding to troubleshooting requests (unless a poor online review is posted); a vendor who apparently throws feedback and customer requests in the nearest trashcan, if it does not tally with the rigid MarketCircle inhouse short-list of to-do items; and a vendor who nauseatingly interfaces with OpenBase database. (Soho Notes seemingly interfaces much more smoothly with OpenBase.)

I have used (and purchased) the DayLite Suite since it first came so promisingly to market. The entirety of that time I have experienced the same issue with MarketCircle's lack of troubleshooting.

There has been a time or two when the stocked-away MarketCircle engineers or super techs have gnawed their way out of the woodwork and knocked a trouble out lickety-split. The boys (and I choose to believe there are wickedly capable ladies in their midst) can obviously throw down when they wish.

When they wish is the earth-shatteringly big problem with trying to effectively use and support DayLite. MarketCircle does not allow "wave a hand and make-it-be-gone magic" or anything close to problem-removal to surface without the customer having outrageously suffered.

At no time this entire year of 2008 have I had synchronization capabilities with DayLite between computers. Synchronization with iCal and Address Book vanished into thin air suddenly. A new glitch is seemingly found daily. DayLite hangs minute by minute as easily as white cotton shirts secured to a country clothesline on a cloudless spring day.

Troubles and requests to DayLite are ostensibly lost until an uncomplimentary, yet veracious, online review is posted - that, or until a telephone call is made to MarketCircle. Even at that, MarketCircle sneaks out the back door with perfunctory responses full of promises that never close in on fruition.

I have been the entirety of 2008 and before waiting for MarketCircle to effectually address persistent problems. Promises without action or diligence don't work.

BOTTOM LINE: Using DayLite, which will entail contact with MarketCircle, requires the patience of Job and look where he is!

[alert admin]

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Friday, September 12 2008 @ 10:06 PM PDT

Uninstaller 1.12.1 (Mac OS X)

Commentary to start off! Give us a manual or video tutorial!  

I bought Uninstaller years ago because I sincerely wanted an uninstaller for ease in ridding no longer desired applications and all of their components from my computer. I played around with Uninstaller, which looked impressive and I am sure it could do more that I was pushing out of it, but I finally looked elsewhere, because for some reason Uninstaller left me baffled. I just never got the hang of it. Something about its use escaped me. It loaded applications and components but I could never figure out how to easily remove the applications and their parts and pieces easily (or at all) using Uninstaller. There was not a great manual to study and I finally said there had to be something else.

I think there should be a definitive manual, tutorials, and perhaps an online class for one! I'm a bit miffed at MacMagna for not taking the time to put together at step-by-step manual for those of us who supported them and paid for this software.

I still need a comprehensive uninstaller - one I don't have to worry about leaving half the hidden pieces of applications somewhere on my hard drive. Uninstaller may do that, but how do I make it do that?

I may be able to recommend it after getting a pdf manual or training on how to use Uninstaller.

Get a pdf out, MacMagna, or have that Screen Tutorial man from the UK put together a video tutorial for this application. (Has he already done that? I surely hope so.)

I've already paid and I'd like to use it. Thanks.

[alert admin]

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Sunday, August 10 2008 @ 01:53 AM PDT

Last 10 Comments by EndlessFx  [ Search for All ]

Montage - A review and comparison to Storymill  

Wow!

Original feedback item : Read More

Saturday, October 31 2009 @ 10:33 PM PDT

Registration and Updating process are a shame  

Agree! Entire site for upgrading and finding your specific product and how to get any support is confusing. They are way overboard!

Original feedback item : Read More

Friday, October 30 2009 @ 08:30 AM PDT

So the PowerPC code is state of art?  

I had a G5 that became "completely unhinged" after the Apple 10.4.9 through 10.4.10 updates. External drives were flung from the computer and destroyed and finally the G5 PPC stopped working, itself, never to rise again. Apple did not have the Nvidia 8800 graphics card with which to replace the Nvidia 7800 card I had opted for in the G5. They only had the Nvidia 2200 in stock. Although I had an active AppleCare…

Original feedback item : Read More(1 words)

Sunday, October 26 2008 @ 10:24 AM PDT

Sucks CPU cycles; Runs Hot  

I tried FF3 but had to remove it and go back to FF2 (and I am a FF diehard fan). I was hoping that updates had vastly improved it. Sorry to see these comments here.

Note that Macworld, in the November 2008 issue, gave it a four-star, raving rating. That is why I was revisiting and hoping!

Actually, I am having so many problems with the recent Apple updates that presently…

Original feedback item : Read More(1 words)

Thursday, October 16 2008 @ 08:09 AM PDT

Feature requests go into black hole  

I agree, as well. I am responding to your 2007 review almost a year later and MarketCircle is yet in the same rut. It apparently decided from the "get-go" that whatever implementations they came up with in-house will forever and ever override customer request. They come across as believing customers could not possibly need to request anything they haven't included nor are customers capable of giving useful feedback. I have used from DayLite…

Original feedback item : Read More(1 words)

Saturday, September 13 2008 @ 11:37 PM PDT

Useless  

Thank you, thank you, thank you for that comment. You hit the nail right on the head! Thanks!

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Friday, September 12 2008 @ 10:13 PM PDT

Another "No Response" from MarketCircle!  

Thanks, I will take a look at that movie!

Original feedback item : Read More

Friday, September 12 2008 @ 10:08 PM PDT

Incompatible with Apple Store?  

It's not just the Apple Store. There is a problem with Firefox rendering some printing pages correctly. At times I must switch to another browser to get the page right. It may have something to do with "PHP" or the way the web page was designed. It has been a problem for a long time and is indeed annoying.

As a similar annoyance, I just saw that a Known Issue

Original feedback item : Read More(1 words)

Sunday, May 11 2008 @ 05:38 PM PDT

Cancelling of free upgrades handled VERY POORLY.  

I agree.

Original feedback item : Read More

Saturday, May 03 2008 @ 05:10 PM PDT

"most unique"  

Isn't this a game about words? The comment by damn_fool IS about the game. The game, if it included most unique is foul use unless the intent WAS, of course, to be urban. People - especially some software developers who write their own material - unintentionally "do a number" on grammatically correct English.

Don't they know there are righteous nitpickers out here, like me (and obviously damn_fool )?

damn_fool's call is right…

Original feedback item : Read More(1 words)

Thursday, April 03 2008 @ 07:51 AM PDT