User Name Charles.Hadley
Member Since 2005-03-31
Total number of Feedback Posts: 8
Total number of comments: 2
Last 10 Feedback Posts by Charles.Hadley [ Search for All ]
SOHO Organizer 8.07 (Mac OS X)
8.07 improves on previous versions, but... ![]()
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(posted to soho "support" site Oct 28, 2009) organizer (incl notes) version 8.07 seems to work better than previous versions - the worst bugs I had identified (incl data loss in organizer calendar syncing and editing note titles in notes) seem to have been resolved. Grab to notes function is still very erratic and organizer is still catastrophically slow however (much worse than notes). also, of course, no sign of notelife, five weeks after it was submitted to apple... [alert admin]
Tuesday, October 27 2009 @ 10:37 PM PDT
SOHO Organizer 8.06 (Mac OS X)
I am quite confident that you won't bother to answer this any more than you have the previous half dozen bug reports I have sent over the last month or so, but I am sending this to you as well as posting it on VersionTracker: Yesterday I noticed that SohoOrganizer failed to update certain (but not all) events on my calendar, though they have been synchronized several times on ical and my iphone. This morning, I observed that some events have been deleted. I am not certain that the deletions were caused by Organizer, but since Organizer has demonstrably not synchronized other events properly, it is my first suspect. I have already written to complain about how agonizingly slow Organizer is, despite your claims that version 8.x had been totally redesigned to correct this issue. However, speed is irritating, but data destruction is something else. Meanwhile, it is still not possible to change note titles in SohoNotes, and the grab-to function, so useful in the past, has completely ceased to work at all. I continue to find it hard to believe that the iphone app that was supposed to have been released in Sept along with version 8.x has even been submitted to Apple, despite the pop-up window to that effect that appears when I click on the link to the Apple Store. I have been using SohoNotes since it was called Sticky notes, i.e., at least five years, and am extremely dissatisfied with the quality of the "upgrades" that Chronos charges so much for, not to mention the non-existent after-sales service. I strongly recommend that potential customers look elsewhere for note and calendar complements - Chronos has to all intents and purposes abandoned us. [alert admin]
Wednesday, October 21 2009 @ 10:04 PM PDT
SOHO Organizer 8.05 (Mac OS X)
I just posted the following to Chrono's "support" site: In the last month or so, I have submitted a number of requests for support regarding both SohoNotes and Organizer, and have received no reply. One update corrected the most serious problem I reported (constant crashing) but I was not notified of the update till I checked for updates myself. Other problems I have reported (e.g., no longer able to rename notes in SohoNotes) have been completely ignored. A request for for info regarding NoteLife received a reply that essentially put responsibility for delay in making it available on Apple - I have begun to think that it was never submitted to Apple for approval and that the announcement was used only as bait for the gullible like myself to buy into an upgrade to version 8.0 that is quite a lot less functional than its predecessors. Meanwhile, I object strenuously to the "feature" in support that takes me to a FAQ list of utterly irrelevant issues regarding such matters registration of version 3 or 4, to see if they answer my question, before I am allowed to send in my questions. I plan to publish this note on VersionTracker, where there is, I believe, an option for public replies or explanation from developers. In any case, I'll be looking forward to hearing something by some avenue, whatever it is. [alert admin]
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Wednesday, October 14 2009 @ 10:59 PM PDT
SOHO Organizer 8.05 (Mac OS X)
I just posted the following to Chrono's "support" site: In the last month or so, I have submitted a number of requests for support regarding both SohoNotes and Organizer, and have received no reply. One update corrected the most serious problem I reported (constant crashing) but I was not notified of the update till I checked for updates myself. Other problems I have reported (e.g., no longer able to rename notes in SohoNotes) have been completely ignored. A request for for info regarding NoteLife received a reply that essentially put responsibility for delay in making it available on Apple - I have begun to think that it was never submitted to Apple for approval and that the announcement was used only as bait for the gullible like myself to buy into an upgrade to version 8.0 that is quite a lot less functional than its predecessors. Meanwhile, I object strenuously to the "feature" in support that takes me to a FAQ list of utterly irrelevant issues regarding such matters registration of version 3 or 4, to see if they answer my question, before I am allowed to send in my questions. I plan to publish this note on VersionTracker, where there is, I believe, an option for public replies or explanation from developers. In any case, I'll be looking forward to hearing something by some avenue, whatever it is. [alert admin]
Post a comment | More Info | 3 of 3 users found this helpful
Wednesday, October 14 2009 @ 10:29 PM PDT
SOHO Notes 6.0.1 (Mac OS X)
when sohonotes version 6 appeared, I downloaded it and installed it (thus, of course, "upgrading" my database, which will now no longer run with previous versions, so I can't go back). the find function had ceased to work both with sohonotes and in flashnotes. the dasboard widget still works. A report to the "e-mail support" on the chronos site brought a reply a couple of days later, suggesting I delete a support file, which I did. restarted, no result. deleted prefs files, just to be sure, still no result. Today, I found 6.0.1 on versiontracker (the mere fact that I was experiencing a problem that seriously impacts sohonotes's useability did not justify a personal heads-up from "support"). Same result,ie nothing at all, even after restart. this is too bad, I think, since the product has enormous potential, but the after-sales support is catastrophic. [alert admin]
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Sunday, June 03 2007 @ 12:59 PM PDT
SOHO Notes 5.7.0b2 (Mac OS X)
when I updated to version 5.7bx, palm syncing disappeared. a request to support brought the reply that there is no conduit for version 5.7b... Too bad this information isn't included in the distribution documentation. [alert admin]
Thursday, February 01 2007 @ 09:25 PM PST
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As a long-time user of PT deluxe 3.x, I was looking forward to using and hearing the improvements listed, but version 4.0.x won't install onto my Treo 600 using Missing synch (which seamlessly installs everything else). What's up? any other similar experiences? [alert admin]
Thursday, December 21 2006 @ 07:16 AM PST
iClock 2.2 (Mac OS X)
since I installed iClock 2.2, the menus on the right side of my menubar, including but not limited to iClock, are all dead. I can no longer access spotlight, input methods/keyboards, battery level, PPP, modem, now up-to-date/contact. In order to disable iClock, I have to have access to the menu, which I don't, so I can't disable it. And in order to report this to the developer, I have to have a username and password. [alert admin]
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Monday, June 27 2005 @ 11:10 PM PDT
Last 10 Comments by Charles.Hadley [ Search for All ]
as an addition to my previous post, spotlight is running, though I never use it, since it returns a totally useless hodgepodge of results after spinning the beachball for minutes at a time.
Original feedback item : Read More
Sunday, June 03 2007 @ 01:00 PM PDT
I had the same experience: DF won't start on my PB G4 1.33GHz w/ OSX 10.4.5
Original feedback item : Read More
Tuesday, March 21 2006 @ 01:14 AM PST