Thanks for the kudos! - Prosoft

Hi WhiteDog,

Thanks for looking at Data Rescue 3, as a current Data Rescue II owner.. We know that most customers use Data Rescue typically once or twice and then they put it away, maybe reaching for it again many years later. So we know that for most customers, upgrading isn't really something they're interested in. They used it when they needed it, but don't need it currently and therefore don't need or want to pay for an upgrade...With that said, we do have some staunch followers that always want the latest and greatest version around and we thank them for that continued support--

We could've released Data Rescue 3 as the only version that would be Snow Leopard compatible simply by never releasing Data Rescue II with the Snow Leopard compatibility built in, but that's just not our style ;-) We wanted to have all our Data Rescue II users get a Snow Leopard compatible build before we came out with Data Rescue 3.. I think that's pretty generous and I'm proud we did that, to be honest..

We launched Data Rescue II back in September of 2005 and we've done lots of builds since then.. We added support for Intel Machines, support for Leopard and then Snow leopard, all as free updates to Data Rescue II... I think that's probably a record (4 years of development and updates with no paid upgrades...). That's something I'm pretty proud of too...

So we've been giving away a lot of updates and stuff for free over the years.. This is our first paid upgrade since 2005... But we still know that most customers will only care about what version is available now, buy it, use it once and that's it... For those that want to keep on using Data Rescue II, of course it'll still work, but we're excited about the new features, power and performance increases in Data Rescue 3...

We'll have a new Data Rescue 3 down the road that will be 64-bit, and that'll be a free application update to any owners of Data Rescue 3 .. Making it 64-bit is indeed a substantial change and one that will take quite some time.. But it's on the radar for sure... In the meantime, this new version really is a substantial effort of engineering, worked and perfected over the past few years... We're excited about the new performance features like FileIQ® and improved scans and additional files supported.. It is a huge improvement over Data Rescue II, plain and simple..

We appreciate your thoughts and we know that for some, Data Rescue II will serve them just fine if they already own it... Down the road they may look to upgrade to Data Rescue 3 and we'll be there for them when they do...

Thanks again for the support and please contact us if you need anything--

Gordon from Prosoft--

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Monday, October 12 2009 @ 09:32 PM PDT

Version 2 supports Snow Leopard - afterhours

The substantial file library enhancement might be sufficient reason for some to upgrade. 32-bit vs 64-bit isn't nearly as important as simply the ability to extract and salvage a file type from an otherwise inaccessible drive for me. Yes, I'd like the speed, but if it takes 4 hours or 12 hours to retrieve a file -- in the end, it is just getting the file back that makes $100 a no-brainer. One must always equate the cost of restoring a file from scratch in terms of time, assuming one has everything they would need to restore that file, and compare that to the cost of any software package. We in the U.S. have become too cheap for our own good (take a look at our trade deficit, our general laziness, our political leadership for the past 30 years, our religious leadership), but unfortunately Data Rescue can't retrieve personal integrity -- so for now, I'm glad they can at least get files back.

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Tuesday, October 13 2009 @ 06:04 AM PDT