Not ready for prime time - JDBishop5

I finally got this reply. I had already done it without any result. Readiris displays the 'Open In Rosetta' box grayed out and useless.


Could you follow the procedure below:

1. Could you verify the content of this folder

HD => Library => Image capture => Twain data source => *.ds

If you see your scanner model .ds, you can go to step 2
If there is no driver > than you will ahve to install it
2.Verify the driver architecture?

· Go to Application folder > launch Image capture

· Device menu > browse

· Select your scanner model

· If your scanner model is on PowerPC architecture, you will have to open Readiris using Rosetta

o Go to Application folder > Readiris folder

o Right click on Readiris 11 application and select get info

o Tick the box : Open With Rosetta

o Close this windows and launch Readiris

Reply to This

Wednesday, April 22 2009 @ 12:48 AM PDT

FINALLY! - JDBishop5

It works. One should not have to pry this out of the support people.

You will have to delete the Readiris Preferences

HD => Users => name of users => Library => Preferences => Readiris Prefs


After that you will be able to tick the box.

Reply to This

Wednesday, April 22 2009 @ 04:30 PM PDT