Jack OS X 0.82 is FREE, WireTap Anywhere is $129! Isn't that greedy? - moki
This appears to be a cut and paste reply from a comment left by a different account... so I'll cut and paste my reply here as well.
.....
Jay,
Thanks for your response. The release of the update for WireTap Studio, WireTap Anywhere, and Snapz Pro X had absolutely nothing to do with "Jack OS X"'s recent release. It actually fixes a bug in all 3 products introduced by an upcoming version of MacOS X 10.5. To ensure that our products continue working for our customers, we update them to fix bugs in upcoming operating systems as best we can.
If Jack OS X works for you, by all means, use it. WireTap Anywhere can do things that Jack OS X cannot, such as aggregate both hardware and software devices into one device, as well as a number of other features. For some people, that may not be worth the price -- for others, it is infinitely worth it. No one is forcing you to pay for our product; if you like Jack OS X, by all means, feel free to use it.
As for being "famous for cheesey business shenanigans", I think that's a bit unfair. WireTap was initially a free product, but it was very limited. We came out with WireTap Pro that added a number of valuable features, and it became a product that we charged money for.
WireTap Pro was a complete rewrite of the original free WireTap. WireTap Studio, far from being the "same product" was again a complete rewrite of WireTap Pro. WireTap Studio adds some fairly impressive capabilities not found in either of the former products:
-- Lossless original recordings
-- A built-in, powerful lossless audio editor
-- The ability to add Audio Unit effects to your recordings, and tweak them on the fly
-- LivePreview(tm) that lets you hear what your recorded audio sounds like in any format/compression setting before you save it
-- Advanced scheduled recording features
...and a number of other substantive advances for the product. This is really no different than Adobe doing major upgrades to its product suite, and calling "the same" product CS2, CS3, CS4, etc. Yes, at their heart, the products are "the same", but they add some very powerful features an innovations, which we allow existing customers to upgrade to for a substantial discount.
I don't really see how this is "shameful" or any the other charges you've leveled against us. It's very standard. Every software business under the sun works on new versions of their products, and charges for upgrades to major new versions. It's up to the user to decide whether they feel the upgrade is worth it to them or not.
Your claims that WireTap Studio is just a "renamed version" of WireTap Pro which is just a renamed version of "WireTap" is just not accurate. You're welcome to download all 3 products and compare their feature set if you like... I think you will find that the differences between the products are huge (and on the back-end, they all are distinct code bases).
If you have any other comments or questions, please feel free.
Regards,
Andrew Welch / el Presidente / Ambrosia Software, Inc.
P.S. I forgot to add two things in my original reply.
First, another feature that WireTap Studio has that neither WireTap nor WireTap Pro had is the ability to record discrete application output. This is fairly huge for people that want to record just the audio coming from a particular application, instead of *all* system audio.
Second, you mention Audio Hijack in your posting. That company did the same thing we did: they sold a product called "Audio Hijack" and then came out with a newer product called "Audio Hijack Pro" with additional features, and an upgrade fee.
This is exactly analogous with what we did with WireTap Pro -> WireTap Studio, except that WireTap Studio has even more changes/features added.
Existing users, log in. New users, create a free account. Lost password?
Jack OS X 0.82 is FREE, WireTap Anywhere is $129! Isn't that greedy? - moki
This appears to be a cut and paste reply from a comment left by a different account... so I'll cut and paste my reply here as well......
Jay,
Thanks for your response. The release of the update for WireTap Studio, WireTap Anywhere, and Snapz Pro X had absolutely nothing to do with "Jack OS X"'s recent release. It actually fixes a bug in all 3 products introduced by an upcoming version of MacOS X 10.5. To ensure that our products continue working for our customers, we update them to fix bugs in upcoming operating systems as best we can.
If Jack OS X works for you, by all means, use it. WireTap Anywhere can do things that Jack OS X cannot, such as aggregate both hardware and software devices into one device, as well as a number of other features. For some people, that may not be worth the price -- for others, it is infinitely worth it. No one is forcing you to pay for our product; if you like Jack OS X, by all means, feel free to use it.
As for being "famous for cheesey business shenanigans", I think that's a bit unfair. WireTap was initially a free product, but it was very limited. We came out with WireTap Pro that added a number of valuable features, and it became a product that we charged money for.
WireTap Pro was a complete rewrite of the original free WireTap. WireTap Studio, far from being the "same product" was again a complete rewrite of WireTap Pro. WireTap Studio adds some fairly impressive capabilities not found in either of the former products:
-- Lossless original recordings
-- A built-in, powerful lossless audio editor
-- The ability to add Audio Unit effects to your recordings, and tweak them on the fly
-- LivePreview(tm) that lets you hear what your recorded audio sounds like in any format/compression setting before you save it
-- Advanced scheduled recording features
...and a number of other substantive advances for the product. This is really no different than Adobe doing major upgrades to its product suite, and calling "the same" product CS2, CS3, CS4, etc. Yes, at their heart, the products are "the same", but they add some very powerful features an innovations, which we allow existing customers to upgrade to for a substantial discount.
I don't really see how this is "shameful" or any the other charges you've leveled against us. It's very standard. Every software business under the sun works on new versions of their products, and charges for upgrades to major new versions. It's up to the user to decide whether they feel the upgrade is worth it to them or not.
Your claims that WireTap Studio is just a "renamed version" of WireTap Pro which is just a renamed version of "WireTap" is just not accurate. You're welcome to download all 3 products and compare their feature set if you like... I think you will find that the differences between the products are huge (and on the back-end, they all are distinct code bases).
If you have any other comments or questions, please feel free.
Regards,
Andrew Welch / el Presidente / Ambrosia Software, Inc.
P.S. I forgot to add two things in my original reply.
First, another feature that WireTap Studio has that neither WireTap nor WireTap Pro had is the ability to record discrete application output. This is fairly huge for people that want to record just the audio coming from a particular application, instead of *all* system audio.
Second, you mention Audio Hijack in your posting. That company did the same thing we did: they sold a product called "Audio Hijack" and then came out with a newer product called "Audio Hijack Pro" with additional features, and an upgrade fee.
This is exactly analogous with what we did with WireTap Pro -> WireTap Studio, except that WireTap Studio has even more changes/features added.
Reply to This
Tuesday, April 21 2009 @ 02:30 PM PDT