Existing users, 
Unresponsive Support - milesk
Ridiculous.I can remember two fairly recent problems I've reported to the developer. In BOTH cases a fix was made and the new version made available on versiontracker the VERY SAME DAY.
Who could ask for better response. I guess the developer could park in your driveway, in case you need him. That, might please you.
Saturday, March 28 2009 @ 09:04 AM PDT
Unresponsive Support - groundlevel2
I'm just relating my own experience. I will try to contact them at the address you gave, and I'll certainly post it here if I have a better experience.Wednesday, April 15 2009 @ 02:30 AM PDT
Unresponsive Support - 21
I agree. I emailed the developer several times asking about upgrades, and never got a response. Further, a review of their online support forum shows that many questions have never been responded to.Wednesday, April 15 2009 @ 06:38 AM PDT
Unresponsive Support - phms1
Sorry to hear. Perhaps your mail was blocked by a Spam filter.Try to contact the developer at hoerster(at)muenster.de
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Tuesday, March 24 2009 @ 12:58 PM PDT