Existing users, 
11.5.2 ... installed but keyboard problem (option key) - Oenophilew
Hi gmartin5! I replied to you last December to say I have the same problem, and posted a new comment today saying I still have the problem with version 11.5.5. Have you found a solution? I've tried everything, emptying caches, deleting preference files, nothing works, and it's a royal pain. What's curious is that I will go months with no problem using the option key/letter combo to make accented characters, and then there'll be a bad patch for several days or weeks. Anyone? ANYONE?Monday, June 15 2009 @ 07:54 AM PDT
11.5.2 ... installed but keyboard problem (option key) - Oenophilew
I have OS X version 10.5.4 with Office 2004 11.5.3, and have exactly the same problem. Same problem with version 11.5.2, that I was using this summer: I type in French, so am hitting option-e-e constantly. 99% of the time no problem; then I hit what I call "the Bermuda Triangle": I type the key combination, Word freezes, can't Save, can't Quit, can't get back into Word if I click on the Finder or another application. I have to Force Quit Word, and lose whatever I've typed most recently. Annoying? Very.Reply to This
Tuesday, December 23 2008 @ 08:11 AM PST