Re: Cannot log on to support E-mail Support or Support History - lenwhyte

Well, er, not quite!

I click "My Support History". Under, "If you have forgotten your password, I enter my email address (the same one registered with Versiontracker) and click "email me my password", the support server says that "The user ID you supplied does not appear to be valid", so I click Back.
Then, under returning users, I supply my email address, leave the password field blank, and click Login. The support server announces that "The Login ID and password combination you provide is invalid". If I try to create a user account from scratch, but use the email address already registered with Versiontracker, I'm told that the email address is already registered. Am I missing something here?

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Tuesday, September 16 2008 @ 11:33 PM PDT