Can't update - Donal Briard

That's because you didn't install the previous update. It's silly like that. Go to MS's website and manually dl all necessary previous updates one by one...

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Tuesday, August 12 2008 @ 02:01 PM PDT

Can't update - keweenawkid_dotmac

I'm in the same fix, with the same idiot error message, and I DO have the most recent previous update installed. But this POS installer refuses to update my Office 2008 12.1.1 to 12.1.2.

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Tuesday, August 12 2008 @ 02:44 PM PDT

Can't update - rossbarkman

Likewise. 12.1.1 is in my Applications folder, but the updater can't see it. Perhaps it needs glasses...

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Tuesday, August 12 2008 @ 03:47 PM PDT

Can't update - jbelot

I have the same problem. I have Version 12.1.1 and it gives me that same message "You cannot install Office 2008 12.1.2 Update on this volume. A version of the software required to install this update was not found on this volume.". I had the same problem updating from 12.1.0 to 12.1.1 and had to reinstall Office and then apply the updates. Looks like the typical Microsoft "We don't see any problem so we're not going to fix it" update. Just because it isn't a problem with updating for everyone they ignore the problem for the other 50%!

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Tuesday, August 12 2008 @ 04:32 PM PDT