Broken Software from a Broken Company - John Flym

I agree !!!!!!!

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Wednesday, October 15 2008 @ 10:32 AM PDT

Broken Software from a Broken Company - Emile B

Correct and same for me - the phone and the mail support are really poor - they use a lot of automatic respond and don't really listen or read your message - One week to have a simple answer about a registration problem for Lightroom !
But on the other hand the adobe suite is a good tool.

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Wednesday, October 15 2008 @ 01:33 PM PDT

Broken Software from a Broken Company - Emile B

Correct and same for me - the phone and the mail support are really poor - they use a lot of automatic respond and don't really listen or read your message - One week to have a simple answer about a registration problem for Lightroom !
But on the other hand the adobe suite is a good tool.

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Wednesday, October 15 2008 @ 01:34 PM PDT

Nothing else - Ilgaz

At least for Photoshop... If GIMP guys keep doing amateurish things like dropping powerpc from official binary, not adding CMYK or 48bit support, don't pet their official channel flooded by trolls who claims they are supporting people...
Where do you think Adobe gets this comfort from?

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Thursday, October 16 2008 @ 05:28 AM PDT

Broken Software from a Broken Company - Mike Cresci

I must have had the same custom service people you did. I have an education version at home and a regular version at work.

I have had validation problems with this software several times and wen through the exact same thing you did. Except that I finally did get my software to work.

This company has to be one the most frustrating companies to deal with. It is truly unfortunate that their reps treat us like we're first graders. And it is next to impossible to get a rep who wont repeat back everything you say to them several times.

I am not buying CS 4 and actively telling people not to buy this product until Adobe cleans its act up.

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Thursday, October 16 2008 @ 07:48 AM PDT