Also - michaeltsai

If you're having trouble setting up SpamSieve, please contact SpamSieve support. You'll probably save yourself a lot of time and frustration. If setup properly, it should be easy to get 96% accuracy on the first day.

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Sunday, February 24 2008 @ 04:42 PM PST

You didn't (and still don't, most likely) have it setup properly - rskinner

Thank you for your concern. I read your earlier comment, Micheal. I didn't want to engage in argument until I gave your software a fair shake, so I did not reply.

I'm responding now because I stand by my previous two evaluations. Other potential users can read both of our comments and judge for themselves whether or not to use your software.

My earlier comments stated that the report provided by Spamsieve does not accurately report what Spamsieve can "do for me." Counting the incoming email that is "whitelisted" gives the illusion of some kind of superior accuracy. Actually, well over 90% of my incoming email is from senders who are already in my address book, so for 90+% of my email, Spamsieve offers nothing that cannot be done with the addition of a simple rule. For the first 90% of good email, Spamsieve is not helping me. It is the small percentage of email from unknown users that is the true challenge for any anti-spam software.

To determine accuracy, I choose to divide the actual number of spam emails by the number of "Spamsieve errors" that I am forced to handle manually. This gives me a better idea of whether Spamsieve is actually helping me or hurting me.

For the first couple weeks, Spamsieve was making about one error for every three incoming spams. After one month, it's apparently learned something because it's making only one error in twenty-five incoming spams.

I consider that very good, especially considering that those 25 spams were missed by the filter on my server. THAT is why I sent you the $30 yesterday.

Here are some NEW thoughts I have on the matter:

1. It's nice that you are replying here. It shows that you are an author who cares about his product and does not want it to stagnate.

2. By insisting that I've made an error in setting up your software, you're giving potential users the idea that it's in some way complicated and difficult to use.

Because I LIKE your software and want you to sell a LOT of it so you will be motivated to keep it up to date, I would like to make it clear that the software is EASY to set up properly. Honestly! You make a new rule and that's the end of it.

So there you have it. Personally, I don't know what the beef is. The numbers that I gave you (67% after two weeks, 96% after four weeks) are accurate. Spamsieve reports 99.4%. That's accurate, too. We're just counting different things.

R.

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Sunday, February 24 2008 @ 10:50 PM PST