Excellent Tech Support!! - mjnewman

I have just found out that my Time Machine does not work with my Virus Barrier. What was your solution (besides just disabling it)?

Reply to This

Monday, February 11 2008 @ 12:00 AM PST

Excellent Tech Support!! - sekitori

I had problems with both Time Machine (which not only didn't work but caused other difficulties as well) and Disk Utility (which worked, but very slowly) when the VirusBarrier X5 Real-Time Scanner was enabled. I found two methods to get around this:

1. Disable the Real-Time Scanner before using any application that's affected by it. In my case, they were Time Machine and Disk Utility.
2. You can also go to VirusBarrier>Preferences>Scanner. In "Trusted Zone", type in the "Disable Real-Time Scanner" space the names of any applications you don't want VirusBarrier to scan.

Actually, there is now a third and apparently even better fix. Accept the latest Intego software update for VirusBarrier X5. It's version 10.5.3.1 and it seems to have solved all my previous issues. Both Time Machine and Disk Utility operate normally once again with the Real-Time Scanner enabled, making the previous two methods unnecessary.

Reply to This

Monday, July 21 2008 @ 02:02 PM PDT