LIDE 60 doesn't work with Leopard - solersystem

There is a solution! I thought I would have to trash my LiDE 500f scanner, but I followed the instructions at Canon to a "T" and it worked out. If you already have the latest CanoScan software and drivers, then simply search for the old ScanGear folder and trash it-- this may solve your problem. If not, go to Canon USA's website <http://www.usa.canon.com/consumer/controller?act=DownloadIndexAct> identify your scanner, click on the Download & Drivers tab, select your OS, then download both the latest drivers and the latest CanoScan software (possibly 4.9.3). Download both and install. BE SURE TO TRASH YOUR OLD SCANGEAR FOLDER before you install them. This worked for me without any hitches.

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Thursday, January 24 2008 @ 12:00 AM PST

LIDE 60 doesn't work with Leopard - LargeCup

What happened to you is frustrating, I know. But, HP may not be all that it can be either. Let me tell you about a problem with HP software made for their new scanner, the G4050 that I purchased a few weeks back.

I have an older HP All-in-One (the 6100 series) and it worked fine with the HP software that came with it (and was updated a couple of times). It continued to work fine (printing, scanning and faxing) when I upgraded to Leopard. When I purchased the G4050 and tried to load its software I kept getting an error in the installation process, telling me I had a corrupted installation.

HP recommended I delete all of the HP software and reinstall, which I did. That didn't help at all so, frustrated, I returned the scanner. When I tried to load the older HP All-in-One software it wouldn't install because it would only run under Tiger. (As HP told me, it would run if I downgrade to Tiger, install the All-in-One software and then upgrade back to Leopard).

I could understand HP not wanting to support software for a 5-year-old product, but why didn't they warn me when they told me to uninstall the G4050 software not to uninstall the working software for the 6100? I had told him several times about having it working fine in my system.

Anyway I'm very happy with my Canon 8800F scanner. It works great with Leopard (and Time Machine saved my butt as I was able to restore my machine exactly as it was before I installed the lousy new HP software!)

Just a note of caution. Good luck.

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Thursday, February 14 2008 @ 12:00 AM PST