If you aren't embarrassed by something you wrote 10 years ago you've stopped improving - khiltd

And just in case you think I'm insane, here are some choice excerpts from a very long and very angry email I received from a Marketcircle partner who thinks he's going to sue me for the crime of posting a negative review of his little clique:

Need a custom report ... hire Marketcircle, hire a report-certified consultant (which we are) or take their class on report writing.  This is nothing new!  Report writing has been a speciality field for many, many years. 

Look at any of the Windows CRMs, Goldmine, ACT etc, there are a plethora of third-party applications to perform activities that the base application does not.  And for a lot of money.  Now that said, I concur that there should be some more built-in functionality.  However, I don't know what you do for a living, but I am certain that if one of your clients, colleagues or vendors talked to you the way that you have communicated via your email and web postings, you would be furious.  I give Marketcircle kudos for the way in which they first tried to be helpful to you and then when you started getting out of control, they excluded you from the program.  I would have done the same.

This is slanderous!  I can tell you that many of the partners are good friends of mine, Certified Apple consultants and I can attest to their abilities.  And I am certain about MY qualifications!  Should this slanderous attivity continue I will take action and I guarantee that you will lose.

Again ... this is slanderous and actionable.  I advise you to think about what you post in the future.

Respectfully,

[Some Random Dip]

What Mr. Dip here fails to see (or perhaps sees all to well) is that the doubtlessly awesome skills of a certified report engineer (or whatever other self-congratulatory term they want to apply to themselves for sitting through a day long F-Script seminar) wouldn't be necessary at all if the UI were adequately designed in the first place. Wouldn't that be a crying shame if someone killed that sacred cash cow? Better keep the interface stuck in the Hypercard crazed 80s so people will keep paying you to rationalize their purchases for them, otherwise they might find out about cheap-to-free web-based groupware solutions that do these things right out of the box.

He also seems to have a problem distinguishing between a hyperbolic retelling of a profoundly negative experience with a software vendor and libel, but it's probably not his fault he's watched a little too much Ally McBeal. People who are certain of their qualifications don't generally feel the need to spend a lot of time justifying themselves to other people whom they don't like, but I guess I'll just have to sit here and wait for the process server to show up and take me to internet crybaby court so I can learn to love the way Daylite destroys its users' data as much as I should.

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Monday, October 01 2007 @ 11:19 AM PDT

One thing I must admit: - busybeingborn

DL developers really think in a very strange, quirky way. I never knew where this quirky way of thinking came from - NEXT may be the source of it.

It took them YEARS to implement Sync Services, i.e. Address Book and iCal integration + syncing. My email contact showed me that they didn't really want to and had little interest in it. Even now they didn't succeed in syncing notes, which means: you can use DL for your appointments & todos (iCal does the same) and contacts (= Address Book). That's it. Why pay for this? Everything beyond (Mail integration) is no use if you want to carry your work with you on a 2nd Mac.

I payed for DL. I had deleted DL after a year (no way to get your data out of this app to use them in others!). I tried 3.5 for a week. And deleted it again.

PLEASE tell me a *good* alternative; I've had enough of searching, trying, trashing (SOHO, NUD...). Thank you very much!

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Saturday, October 06 2007 @ 02:36 AM PDT