Re: Dead on Arrival - dave-kagi

I was able to make contact with Boinx's customer support, and they stated that their software will not work with 10.4.9. Working on a refund.....

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Saturday, March 24 2007 @ 06:23 AM PDT

Dead on Arrival - Oliver Breidenbach

I am very sorry to hear about your troubles. The problem with the recording was introduced with QuickTime 7.1.5 and has been solved in the meantime. This problem also lead to every one of your files being the same size regardless of the encoding you used. The controls in the sidebar only work on IIDC cameras that support things like focus control. The external iSight is one of those. Unfortunately, for the internal iSight, Apple chose a fixed-focus USB camera that has almost no features that can be controlled.

It is and has always been our policy to refund purchases to customers who find that the product does not meet their expectations.

Best regards,

Oliver Breidenbach
Boinx Software.

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Thursday, May 03 2007 @ 11:50 PM PDT