Zero Issues - wgscott

I had my first "issue" after I think 4 years or more of using these. My library for pam authentication was clobbered by the installer. The unsanity folks said it was an Apple bug, but with 12 computers, this was a first.

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Wednesday, March 14 2007 @ 09:25 PM PDT

Zero Issues? Zero Response! - terrespencer

I have contacted Unsanity more than a dozen times. I have not received even a form email saying that they would look into the problem! Nothing. I am not running an Intel machine and have had 10.4.9 all along. According to the Unsanity documentation, I should have no problems at all. Yet, I do, not only on my laptop, but on the desktop at hom and at the office. Three machines is NOT a coincidence! It is a bug and Unsanity has not responded to any of my attempts to resolve these issues.

I am quite frustrated with the lack of customer support.

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Thursday, March 15 2007 @ 04:02 AM PDT