Still doesn't support international characters - Saichology
I've sent an email to that exact address detailing this problem every year for the last 3 years. The last one, a week ago, was particularly detailed, with explicit instructions on how to reproduce the problem, including screenshots of the results on my system.
No reponse at all. Not even telling me to get lost. I am not impressed - if you intend to completely ignore the resulting reports, why ask people to send you mail? For appearances' sake?
The lack of even a cursory reply to your mail support email address leaves me feeling pretty ambivalent towards ever buying Chaotic Software products. If you can't even respond to high-quality bug reports from expert users, which correlate to *multiple* bug reports on VT, what DO you respond to?
Existing users, log in. New users, create a free account. Lost password?
Still doesn't support international characters - Saichology
I've sent an email to that exact address detailing this problem every year for the last 3 years. The last one, a week ago, was particularly detailed, with explicit instructions on how to reproduce the problem, including screenshots of the results on my system.No reponse at all. Not even telling me to get lost. I am not impressed - if you intend to completely ignore the resulting reports, why ask people to send you mail? For appearances' sake?
The lack of even a cursory reply to your mail support email address leaves me feeling pretty ambivalent towards ever buying Chaotic Software products. If you can't even respond to high-quality bug reports from expert users, which correlate to *multiple* bug reports on VT, what DO you respond to?
Not impressed at all.
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Thursday, March 15 2007 @ 12:56 AM PDT