Hey, if it's my error, that's fine with me. And as I said, it worked great for me in a variety of situations as well.
My comment is regarding the lack of help in fixing whatever problem it is. Two weeks of s l o w responses from Econ without an inkling of a solution or suggestion of how to get things back to running well is not cool for a utility that handles critical syncs and backups.
VersionTracker is where I go to read people's experiences about software, and that includes the support aspect. It is part of what I paid for when I bought this software and feel it is fair game to comment on.
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think you may be missing the point - fargash
Hey, if it's my error, that's fine with me. And as I said, it worked great for me in a variety of situations as well.My comment is regarding the lack of help in fixing whatever problem it is. Two weeks of s l o w responses from Econ without an inkling of a solution or suggestion of how to get things back to running well is not cool for a utility that handles critical syncs and backups.
VersionTracker is where I go to read people's experiences about software, and that includes the support aspect. It is part of what I paid for when I bought this software and feel it is fair game to comment on.
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Wednesday, August 30 2006 @ 01:09 PM PDT