I agree that it can be difficult to get a direct reply, but maybe they've simply grown too big now?
However, they do have a ticket system, and a forum, and a mailing-list so maybe long-time users simply need to adapt they way they have traditionally approached support from MD?
Existing users, log in. New users, create a free account. Lost password?
Support Complaints - julianps_dotmac
I agree that it can be difficult to get a direct reply, but maybe they've simply grown too big now?However, they do have a ticket system, and a forum, and a mailing-list so maybe long-time users simply need to adapt they way they have traditionally approached support from MD?
Reply to This
Sunday, July 23 2006 @ 12:20 AM PDT