Give us time... - junkassbox

My suggestion is to open up the source so we can "roll our own".

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Saturday, September 23 2006 @ 06:44 PM PDT

Give us time... - Dowling Data Consulting

Steve,

I think your development team needs to work harder at putting themselves in our position. It's very true that nothing substantial has been added to MouseWorks in years. I've been buying Kensington trackballs for years and I'm a loyal customer, but I have to admit the feature set of MouseWorks really makes Kensington look bad. From what you've stated here, I gather that Kensington looks so bad in large part because of its poor communication with its customers.

Instead of generally stating "some things just aren't possible, and we're working on others", why not be specific? Tell us what we can expect to see given OSX's current state, and what cannot be accomplished right now. Better yet, as someone else suggested, open the source. Nothing so magical is being done with your drivers right now that should mandate that its code be protected. Further, the open source community has a way of making things happen that were previously thought impossible. Two heads are better than one; so the entire open source developer base is better than a small development team.

In any event, communicate with us! Some of us are understanding consumers, and not unintelligent, who like your products and want to continue to buy them. We're also people who, after 4-5 years of living with a stagnant feature set, are justified in assuming that promises that continue to be made about Kensington "working hard to add features" are probably empty ones. Only a release of reasonable information from the development source can likely change our minds at this point.

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Thursday, March 22 2007 @ 08:44 AM PDT

Give us time... - Dowling Data Consulting

You suggested that we mention specific features we want to have returned to us. The two I miss the most are:

1. Restrict mouse pointer movement to one axis based on modifier key
2. Restrict mouse pointer movement speed based on modifier key

I know about the current acceleration options. As a programmer, sometimes I have to do very fine graphics adjustments, etc., and I used the modifier key speed restrictor all the time. The current "move pointer slower as mouse moves slower" feature is not nearly as helpful.

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Thursday, March 22 2007 @ 09:02 AM PDT