Very disappointing - mr sniffles

I just paid to upgrade from 4.2.1 (which I absolutely love) to the latest version two days ago, and have yet to hear anything back.

A pattern seems to be developing.

Perhaps some people at the company are on vacation.

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Wednesday, February 01 2006 @ 11:21 AM PST

Very disappointing - mr sniffles

And I continue to wait...
(Which I commented about in a review that seems to have disappeared)

So, it's been over a week, I've contacted them three times, and still have yet to get what I paid for. Nor, have I gotten any response, at all.

If this is how the treat their long time customers, I really don't see much of a future for them.

Getting paying customers the product they laid down money for, should be priority number one. I don't care how small of a company you are. I don't care if you're one guy in his bedroom.

It's a shame because I really, really liked their program. And, the only reason I decided to upgrade was to support them. I guess they don't want my support...

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Tuesday, February 07 2006 @ 10:53 AM PST

Very disappointing, 3 weeks later - davebarnes

Well, it has been 3 weeks and still no reply from PowerMail Support.

I really wanted to like this product. I really wanted to spend the money.

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Saturday, February 18 2006 @ 06:58 PM PST