Download problems - epc

I had a lot of problems too, and finally downloaded the program from a PC using Internet Explorer.
Apparently there's some conflict with download accelerators and/or Firewall software (e.g., NetBarrier). If you're using something similar, try disabling the software and see whether the download works.

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Wednesday, December 21 2005 @ 02:10 AM PST

Download problems - DizzyPenguin

Any software application (Firewall, NetBarrier) that hides your referrer (or "last web site visited") will get you in a loop on Roxio's website. This is not a conflict, it's a security feature... you just have to turn off the referrer blocking feature of your software temporarily to access the download page.

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Wednesday, December 21 2005 @ 03:43 AM PST

Download problems - Hawaiian Starman

If using Safari, make sure you disable "block pop-up windows" before selecting the upgrade patch. Otherwise DL fails.

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Wednesday, December 21 2005 @ 08:23 AM PST

Download problems - richardc1

I have had the same problem regarding downloads. I turned off Netbarrier and the "block pop-up windows" check on Safari and still get the problem of being referred back to the updates site. I have never had this problem with another site, so I fear it is something Roxio is doing.

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Wednesday, December 21 2005 @ 06:28 PM PST