TechTool Pro 4.0.5 Installer.app Nightmare - nicksrick

Buyer Beware! 9/13/05 Buyer Beware!

Even the Full clean install of TechTool Pro 4.0.5 appears to have the potential to cause major grief!

The Micromat Inc. Tech support sent me a link to download the full installer of TechTool Pro 4.0.5. I was to uninstall TTP and then reinstall it for a "clean install".

The TechTool Pro 4 Installer.app appeared to be accomplishing it's tasks, both for installation and later installation. Registration was completed.

The program was opened and re-registered.

The Maintenance option in the Performance battery was chosen, and the computer restarted by booting on the EDrive, as before. Just as before the TechTool Pro icon in the dock bounced up and down, but no window opened. None of the choices in the upper bar were viable. I exited the eDrive by clicking on System Preferences on the Dock, choosing the Startup drive, and re-starting.

There appears to be a major bug in this program.

I requested a link to a full installer of the previous version of TTP 4.0.4 that worked fine until an attempt to update:

"Could you send me a link to download the previous version 4.0.4 (that I had before the upgrade) so that I could be able to get back to where I was before my increasingly greater frustration with your product?"

We'll see what the response will be.

Rick

9/13/05

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Tuesday, September 13 2005 @ 02:25 PM PDT

TechTool Pro 4.0.5 Updater.app Nightmare - nicksrick

9/14/05

Peter of the Micromat Inc. Technical Support Team told me that the reason I have suffered Update-malfunction grief, is that the original TTP 4.0 installer CD that I purchased installed Mac OS X 10.2 on my eDrive. He indicated that I needed to purchase a new TTP 4 installation CD that would remove the earlier installed eDrive and install a new one with a larger 5 GB partition. The installed Mac OS on the eDrive needs to be 10.3 or above.

The cost was $24.97 + S&H = $31.84.

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Wednesday, September 14 2005 @ 05:19 PM PDT