Yup, no obvious support from their site unless you have version 7 or lower...
I purchased the retail package, in-store. After installing, while actually entering the reg#, the program crashed out it's OSX partition (the window actually vanished after just a few keystrokes). ALL attempts to run the program, even after multiple uninstalls and installs (and a severe cleaning out of files), launching only led to a "font selection" dialog, with "nothing" in the pull-downs, and the only exit being a force-quit from the apple-menu.
No response was ever received from my e-mail to customer service... and after checking here for possible fixes, I just returned the package for a refund.
I suspect there is still some hidden and/or corrupt file on my system that this thing left behind. Guess I'll be trying TextBridge or OmniPage, even though they don't have Kanji support.
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Crashes?!? I couldn't get it to start! - Aikousha
Yup, no obvious support from their site unless you have version 7 or lower...I purchased the retail package, in-store. After installing, while actually entering the reg#, the program crashed out it's OSX partition (the window actually vanished after just a few keystrokes). ALL attempts to run the program, even after multiple uninstalls and installs (and a severe cleaning out of files), launching only led to a "font selection" dialog, with "nothing" in the pull-downs, and the only exit being a force-quit from the apple-menu.
No response was ever received from my e-mail to customer service... and after checking here for possible fixes, I just returned the package for a refund.
I suspect there is still some hidden and/or corrupt file on my system that this thing left behind. Guess I'll be trying TextBridge or OmniPage, even though they don't have Kanji support.
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Tuesday, October 26 2004 @ 10:22 AM PDT