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4 comments

deletes mail? - Aqueous Silver

Check your preferences to make sure JunkMailer is sending them to the Junk inbox (rather than the trash). If it is supposed to be putting them there, then you probably ran into something I did when I installed Junk Mailer. Those messages are gone if this is the case, and all you can do is clear your preferences and re-install the program. I caused this problem by doing a lot of blundering around and mucking when I was setting it up, but when I followed the instructions properly it worked just fine. I doubt you've run into that though.

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Sunday, March 07 2004 @ 04:06 AM PST


deletes mail? - Felix01

The messages may still be in the Mail.app Trash folder depending upon what your empty schedule is (configurable in Mail Prefs —> Accounts —> Special Mailboxes). Click on the Trash folder and take a look.

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Sunday, March 07 2004 @ 05:47 AM PST


deletes mail? - fortepianissimo

Ok this is the developer speaking. So far I have only heard from one user reporting this problem, and through the followup discussions he proved that the problem was not caused by JM, but rather a strange problem of Mail.app. I quote here:

"The problem lies with Mail, not JunkMatcher: i proved this by selecting a false negative (i.e. a true spam), and clicking the "mark as junk" button. Sure enough, the email simply vanished in some unknown corner of my mail database. The curious thing here is that this does not always happen; once or twice when i marked an email as junk, it did go to the correct junk mailbox. There's a problem lurking somewhere. Creepy! ;-)"

This probably won't help you much. But you may want to try all the voodoo dance below:

1. rebuild all your junk mailboxes (click on a junk mailbox, and select menu item "Mailbox -> rebuild").

2. double-check if your rule setup is correct:

http://www.cs.cmu.edu/~benhdj/Mac/junkMatcherMailRules.html

3. reset your built-in junk filter:

http://www.macosxhints.com/article.php?story=20031207160555107&query=junk+mail+filter

Hope this helps.

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Sunday, March 07 2004 @ 08:40 AM PST