I whole heartedly agree. I change my computers frequently. Many times because of budget restrictions in our department I end up using hand-me-downs from vips at the company. Since I can't keep my old computers (they have to be turned in and every user is only granted one computer), I frequently install software to test on my computer and sometimes it gets hosed so I have to re-image.
I made the dreaded Quark call last week and while they were able to resolve my situation very quickly it still took an additional two hours to deal with fixing a clients hosed Jag install with an Upgrade to Panther. It is such a drag to have to be at the mercy of a customer service or support 800 number waiting while the cue gets chipped away, in the meantime users are coming to your office door looking at you like you are a misbehaving child with that "why are you on the phone and not helping me" disapproving look.
With all that said. What do you think would be better? I mean I don't like Product Activation either and if given the choice of two products I will favor the one that doesn't have it. But what would be a better option?
Existing users, log in. New users, create a free account. Lost password?
Product Activation = bad - bossa nova
Jelockwood,I whole heartedly agree. I change my computers frequently. Many times because of budget restrictions in our department I end up using hand-me-downs from vips at the company. Since I can't keep my old computers (they have to be turned in and every user is only granted one computer), I frequently install software to test on my computer and sometimes it gets hosed so I have to re-image.
I made the dreaded Quark call last week and while they were able to resolve my situation very quickly it still took an additional two hours to deal with fixing a clients hosed Jag install with an Upgrade to Panther. It is such a drag to have to be at the mercy of a customer service or support 800 number waiting while the cue gets chipped away, in the meantime users are coming to your office door looking at you like you are a misbehaving child with that "why are you on the phone and not helping me" disapproving look.
With all that said. What do you think would be better? I mean I don't like Product Activation either and if given the choice of two products I will favor the one that doesn't have it. But what would be a better option?
TFL...
~J
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Sunday, October 31 2004 @ 11:11 AM PST