I can see your point - Somebody

Still, most software developers will offer free upgrades if the software purchase was fairly recent. While my purchase was made about 6 months ago, for many months I was pretty much unable to use the software. Also, the other software I purchased from Intego at the same time is "supposed" to include free updates for a year. Of course, they may call them "upgrades" now and start charging money for them.
A lot of the software I have for OS X has been continually updated, and upgraded, free of charge or for a reasonable amount of money. I have purchased quite a few upgrades for my software and I've been happy to do that. I have even paid for software when payment is voluntary, but in the case of Intego I am not happy at all that I received no support whatsoever after my purchase, the software was unusable until a couple of months ago, and now they are charging for this "upgrade." I will not get the upgrade. If other people want to buy the software that's fine. Apparently their support has improved greatly, so that's a big plus.

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Thursday, August 28 2003 @ 12:02 AM PDT