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Mac OS X  |  System / Utilities  |  Other System / Utilities  |  Parallels Desktop  |  Blue Screen of Death Solve by Tech Support

Parallels Desktop

Parallels Desktop

Run Windows simultaneously with OS X.

Version:  5.0

   [ Views: 22 ]

Blue Screen of Death Solve by Tech Support

Feedback Type:  Troubleshooting Report

Contributed by: klpete Wednesday, November 04 2009 @ 06:10 PM PST

Product Platform: MacOSX

Used Product For: Less than a month

I placed an earlier reply to someone's review about the BSOD. I had the same problem. I contacted Parallels Tech Support via their website. Within two hours, I got the following reply:

Try using solution for problem with BSOD on PD4 -> PD5 upgrade described in Knowledgebase article http://kb.parallels.com/en/6873.

Let us know if that would help to resolve the issue or not.

I did what the KB article said and all is working fine. It seems that it's an issue with dual processor machines where the Guest OS is set to use 2 processors. Once I changed it to one processor and restarted Windows, it worked fine. I could then change it back to two processors.

All is right with the world.   
System Info:

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