I bought Quickbooks 2010 the day it came out, and wasted 2 hours on the phone with tech support (even being bumped up to the supervisor level). Quickbooks 2010 does NOT connect with any of my Citibank credit cards, or with Chase. Finally after over 2 hours, the tech said he was going to fast-track this issue to the development team (after he took over my screen and agreed that yes, it doesn't work). The whole reason I bought this was to utilize the internal credit card processing system, and clearly if it can't communicate online, it's a waste of money.