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Mac OS X  |  System / Utilities  |  Backup / Sync / Recover  |  Prosoft DataBackup  |  Hangs at "Connecting to Executor"

Prosoft DataBackup

Prosoft DataBackup

easy, powerful and flexible backups

Version:  3.1

   [ Views: 47 ]

Hangs at "Connecting to Executor"

Feedback Type:  Troubleshooting Report

Contributed by: c.g.wagner Sunday, November 01 2009 @ 05:15 AM PST

Product Platform: MacOSX

Used Product For: Less than a month

Well, from the looks of things, this problem may have returned. I have an up to date Leopard installation, including all patches (1 Nov 09) and the software will not completely load. I'm happy ProSoft seems to be monitoring this (from the 2007 post anyway). Will look elsewhere for an immediate and temporary solution, but since I bought this product, I'm hoping there's a solution on the way.   
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Please contact our Support team - Prosoft Engineering


We'd like to ask you to contact our Support team for further assistance with the issue you are experiencing. You can contact us by phone at 925-426-6306 between the hours of 7AM and 5PM PST Monday to Friday, or you can open a support ticket with us from our website:

http://www.prosofteng.com/support

We look forward to helping you resolve the problem you are experiencing.

David

Prosoft Customer Support

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Monday, November 02 2009 @ 08:26 AM PST