Mac OS X | Business / Productivity | Database | SOHO Organizer | Poor support, buggy product

SOHO Organizer

Integrated productivity suite.

Version: 8.09

[ Views: 40 ]

Poor support, buggy product

Feedback Type: Commentary

Contributed by: golden2821 Monday, October 26 2009 @ 04:22 PM PDT

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

Stay away from Chronos. I tried to use SOHO Notes/Organizer and for 23 days of the 30 day trial is was buggy and unstable. Finally better and company has ignored my repeated requests for a trial extension and now is ignoring my requests for help to get out of SOHO the material I had put into it. The phone hasn't answered at all in the two business days I've tried and there's no point in submitting a new support ticket.

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Poor support, buggy product - golden2821

Another week has gone by with no reply from this apparently non-existent company. What's the opposite of vaporware, when there is a product (sort of), but no company? Several more requests made on the Chronos site to no avail and phone calls to their office at least twice each business day with no one answering. Awful.

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Sunday, November 01 2009 @ 12:04 PM PST