I've had a support ticket open for 3 weeks now. There was a brief initial response telling me to try 8.02. When I opened a new ticket about my poor experience with the 8.02 it was promptly closed with no explanation. Meanwhile, I'm appending logs and examples of broken syncing and features not working to my initial ticket and I'm receiving absolutely no response.

In short, the product is very poor quality, as is typical for Chronos lately. Some changes to contacts don't sync, keywords go missing, console is full of errors, documentation is incorrect (and not corrected even when the errors are pointed out) and support is simply a joke.

I'm by no means new to Chronos. Been using their products for years and can say without hesitation they've been getting worse for years. I miss those days when their Personal Organizer actually worked and was well supported. The company is just out to grab money with overpriced non-working upgrades now. What a shame.

If you value your data, you'll stay away.