Existing users, 
It seems ridiculously hard to update this software once you bought it. You simply CAN'T download updates from the developer's site, only a demo version which you cannot unlock with your registration code.
So what do you do when a new version comes out (like 2.3 now, which supports voicemail sync)? Well, you're supposed to get an automated email from the developer. This happened to me once (when 2.2.1 came out), but not for any subsequent version. There isn't an update check funcationality within the software, either. I already complained to the developer, who replied by offering to send me another download link. Would I have to go through this each time the app is updated?
So BEWARE of buying this, until the developer fixes this stone age approach to customer service and product support.
PhoneView
iPhone desktop companion.
Version: 2.3.1
Annoyingly stupid: NO UPDATES!
Feedback Type: Review
Contributed by: Jeronimo2000 Thursday, October 15 2009 @ 09:56 AM PDT
Product Platform: MacOSX
Used Product For: 1-6 months
Recommend Product: NO
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Comments
Annoyingly stupid: NO UPDATES! - FinePeter
I don't know, but I must be lucky. When I launch the app, and there is an update, it offers to download and then install it. Same day as released too Judging by interface it looks like the app uses the Sparkle update system which is pretty close to industry standard.You do NOT need to get an email. This program is updated most recently at least once a month.
I hate to say it but often the thing that is annoyingly stupid is the user who jumps to conclusions. :-) Slow down, you move to fast...
Monday, November 02 2009 @ 05:24 PM PST
Annoyingly stupid: NO UPDATES! - ghostlexx
It seems that you haven't kept the original purchase email.It's a shame that you don\t understand that it's the purchasing website that is causing you problems [even though it's not actually a problem], not the developer.
If you had, you'd just goto through the motions of re-downloading.
It's a shame that all your power is in your mouth and not your brain.
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Monday, November 02 2009 @ 12:25 PM PST