Boomerang took my money and then hid from all questions posed to them. No customer support - unless you call pre-packaged non-human responses, customer support. Not once did I get a person from their company. This was after repeated attempts. They are even crafty enough to set up their business without the benefit of supplying a phone number. On the other hand, Data Rescue II and their company were perfect. I cannot begin to express my deep, heart felt gratitude for their product AND the general energy on their website. Two months ago I deleted some very precious video clips of my 1 year old baby girl, from my MacBook Pro. I have been incredibly bummed out since. I was recommended to use Boomerang Data Recovery. Their product did not work, at all. And, when a customer attempts to communicate, their system (Boomerang) is set up, apparently, to frustrate the individual until they give up and simply go away. That company has all the signs of an entity going into the dark abyss where all companies that lack integrity go. The Data Rescue company on the other hand. Eternal gratitude to them for saving my data and for creating a quality company.