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Mac OS X  |  System / Utilities  |  Other System / Utilities  |  MondoMouse  |  Recommend you avoid - developers are unresponsive to paid customers

MondoMouse

MondoMouse

adds new capabilities to your mouse

Version:  1.4.2

   [ Views: 66 ]

Recommend you avoid - developers are unresponsive to paid customers

Feedback Type:  Commentary

Contributed by: thornist Tuesday, September 15 2009 @ 02:59 PM PDT

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: NO

I used MondoMouse for a while, then tried something else for a while but decided to return to it. Unfortunately I'd lost my license key and the email that contained it. I've tried several times (quoting my order reference which I do still have) to get the license resent to me using the contact form on the developers' website, but have heard nothing back. Shoddy service - probablty best to avoid the company.   

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1 comments |

Recommend you avoid - developers are unresponsive to paid customers - sir4real

I second this emotion. I love the product, but I have contacted them three times to find out why the service quits and requires constant restarts. I have heard nothing. I just noticed they have put out a beta to fix these issues (I'm downloading now), but they should have responded at least to say they are working on it.

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Wednesday, November 04 2009 @ 06:55 AM PST