because I've used Xupport for years and have found it to be one of my most valuable utilities -- but it's been almost impossible for me to find out when, or even if, there will be a Snow Leopard-compatible version. No one at Applicorn ever seems to answer e-mail, and I never hear about updates until I receive a note that one is available. I sincerely hope that a version for 10.6 will come out soon, but in any event, Applicorn's business model obviously leaves a great deal to be desired. It's almost as though they don't care if they have any customers or not -- and maybe they don't.