Someone else said, concerning the 12.1.9 updater: "Update won't install but I don't care because I just won't use this garbage any more. Office really is just junk."

I'm in the same boat. And, people are abandoning the Mac for WIndows because they can't do simple things like Arabic and are sick of trying to use programs that can't exchange/open .doc and .docx files well.

We can thank Apple for not doing enough with the Lisa 7/7 Office suite and its Lisa tech and letting Microsoft establish this horrid monopoly. Even primitive software has had the feature of enabling the user to manually point to the location of the software if the installer is too stupid to find it. But, not this wonderfully expensive and purposefully feature-poor "Microsoft Office".

The installer tells people to go to the Help page and instead of having a direct link to the specific help document, the user has to copy and paste the quoted sentence. Then, the user is treated to a condescendingly useless list of admonitions, like "reinstall your software" -- everything to not accept blame for a bad installer.