Existing users, 
CleanMyMac
Clean up your Mac & free up hard drive space with a few clicks.
Version: 1.7.1
Server Doesn't Respond
Feedback Type: Troubleshooting Report
Contributed by: billhiltonjr Friday, August 21 2009 @ 06:07 PM PDT
Product Platform: MacOSX
Used Product For: Less than a month
Although I paid for lifetime upgrades for this app and received a serial number in short order, whenever I try to register I get prompts that say I should try later. And later. And later. And later. Now waiting for an e-mail response from developer.
System Info:
Comments
Server Doesn't Respond - billhiltonjr
As a follow-up, the developer did respond with an e-mail but did not explain why I was unable to connect to the server. Next day they sent a new serial number, but the application wouldn't recognize it at all so I'm still dead in the water.Monday, August 24 2009 @ 02:24 PM PDT
Server Doesn't Respond - mocuana
Hello,We have responded to all of your mails.
The problem you are experiencing is because on Mac OS 10.5 there is a bug with the short user names, and when it has a blank space, our application is not able to activate. That is why we generate a manual offline activation key. All that you need to do is to send the short user name.
Wednesday, August 26 2009 @ 07:42 AM PDT
Server Doesn't Respond - billhiltonjr
Indeed, I did get e-mails from the developer and they supplied a variety of registration numbers. The bug was as described, and one of the numbers finally worked. I appreciate their working on the problem. The app is now working as advertised.Friday, August 28 2009 @ 10:07 PM PDT
Server Doesn't Respond - Gypsy John
I thank everyone for their comments. They have convinced me that I'm not going to waste my time or $$ on something that the developer obviously hasn't either. Thanks!Reply to This
Saturday, August 22 2009 @ 09:10 AM PDT